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Posted: 02-Jul-2022 | 5:43AM · 10 Replies · Permalink
I am getting "Welcome to Norton Identity Advisor Plus" emails every day, telling me to complete my profile? I don't know what this is. Is it a part of my normal 10 Licence Norton 360, or is it an additional product that I have not signed up for.
Apologies for what may be a stupid question
Posted: 02-Jul-2022 | 7:31AM · Edited: 02-Jul-2022 | 8:12AM · Permalink
What is your geo-location/country?
Are you subscribed to Norton Identity Advisor Plus?
for example:
Norton Identity Advisor Plus - Australia
https://au.norton.com/products/identity-advisor-plus
Norton Identity Advisor Plus - New Zealand
https://nz.norton.com/products/identity-advisor-plus
Norton Identity Advisor Plus - United Kingdom
https://uk.norton.com/products/identity-advisor-plus
Please review: *Important Subscription, Pricing and Offer Details:
Norton Community does not have access to your Norton account, subscription details nor payment method.
Norton products/product entitlements may vary by geo-location/country.
Norton Launches Robust Identity Monitoring in the U.K. to Help Consumers Resolve Their Identity Theft Issues
Posted: 02-Jul-2022 | 8:01AM · Edited: 02-Jul-2022 | 8:03AM · Permalink
I am in the UK. You have asked me if I am subscribed, which is what I was asking myself as, so far as I am aware, I am not, unless it is just a part of my 360 package.
Posted: 02-Jul-2022 | 8:09AM · Edited: 02-Jul-2022 | 8:17AM · Permalink
DaveG1951:
I am in the UK. You have asked me if I am subscribed, which is what I was asking myself as, so far as I am aware, I am not, unless it is just a part of my 360 package.
Please check your Norton account for Norton subscriptions/entitlements details.
Please check your Norton account to manage licenses/subscriptions.
https://my.norton.com/extspa/account/subscriptions
Norton Community does not have access to your Norton account, subscription details nor payment method.
Norton products/product entitlements may vary by geo-location/country.
Posted: 02-Jul-2022 | 8:13AM · Edited: 02-Jul-2022 | 9:08AM · Permalink
DaveG1951:I am in the UK. You have asked me if I am subscribed, which is what I was asking myself as, so far as I am aware, I am not, unless it is just a part of my 360 package.
Maybe, you're subscribed to Norton 360 Advanced With Identity Protection Features
https://uk.norton.com/products/norton-360-advanced
Please review: *Important Subscription, Pricing and Offer Details:
Norton Community does not have access to your Norton account, subscription details nor payment method.
Norton products/product entitlements may vary by geo-location/country.
Posted: 02-Jul-2022 | 9:10AM · Edited: 02-Jul-2022 | 9:10AM · Permalink
DaveG1951:
Thanks for the advice
We'll be curious to hear whether you are subscribed to Norton 360 Advanced With Identity Protection Features
https://uk.norton.com/products/norton-360-advanced
Thanks
Posted: 02-Jul-2022 | 12:40PM · Edited: 02-Jul-2022 | 1:03PM · Permalink
DaveG1951:
I am in the UK.
I have 360 with Lifelock Advantage
Hmm....you have Norton 360 with LifeLock Advantage plan in UK?
Curious, you bought Norton 360 with LifeLock Advantage plan in UK?
Norton product branding, logos, names are over my pay grade.
I thought Norton 360 with LifeLock Advantage plan is US product.
https://us.norton.com/products/norton-360-lifelock-advantage
Then why are you receiving emails regarding Norton Identity Advisor Plus?
Posted: 02-Jul-2022 | 12:47PM · Edited: 02-Jul-2022 | 1:07PM · Permalink
Posted: 06-Jul-2022 | 2:31PM · Edited: 06-Jul-2022 | 2:35PM · Permalink
DaveG1951:
I am in the UK.
I have 360 with LifeLock Advantage
I thought Norton 360 with LifeLock Advantage plan is US product.
https://us.norton.com/products/norton-360-lifelock-advantage
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