Why is Norton telling me to provide my personal information online (on the web, for potentially ANYONE to see) to obtain the Identity Protection.that is offered? This is insane!
I just removed my bank and investment account information from Identity Safe. Here's why...
I have used a LOCAL password vault for about 20 years and I have no indication that any have ever been compromised. I change passwords about every 3 months. I use VERY strong 16 character passwords.
Three weeks ago I manually loaded all of my logins to Identity Safe. This morning I was contacted by my Credit Union - someone from the UK successfully logged on to my account. I live in upstate New York.
I don't believe in coincidences so I will not use Identity Safe again unless I get information that convinces me this breach did not come from the ID Safe cloud storage.
Any chance you are using a VPN product while using the internet? That could explain why it appeared that someone else from UK logged into your account.
FYI Your Norton Identity Safe has nothing to do with the Norton Identity Protection that 1491Kathy was commenting on.
The only way to register and be protected is to give the monitoring service your personal information. As long as you initiated the connection to the web site, (not clicking on a link), and the web URL shows as HTTPS, you are using a secure connection that encrypts your data. So your data is not open for everyone to see.
Thank you Gellswor. I think I am unduly paranoid about giving out personal info online - the thought that lurks in the back of my mind is that anything thing can be hacked.
Ahhh, Thank You Peterweb, my earth is round again and math works! Yes, I installed Norton's VPN a few days ago, so the intruder was ME. Now I have to contact my Credit Union and other FI's to try and ensure I don't trip their security detectors.
Kathy, I also am VERY concerned about cloud servers being hacked. Using Identity Safe requires that I put my PW vault on a cloud server. I justified doing this because the company is Norton, a company that should be very aware of the risks and has taken steps to prevent it. I am still nervous about it, but thankfully my incident had nothing to do with the fact that my information was on a cloud.
If you are experiencing an issue that needs urgent assistance please visit our customer support area:
There are currently 6 users online.