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Kudos0

Norton Identity Safe "Error while communicating with server" on iPad app

    Initial Question/Comment: I am unable to connect to Identity Safe via my iPad app. I get "Error while communicating with server" even on a strong internet connection.

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Kudos0

Re: Norton Identity Safe "Error while communicating with server" on iPad app

Where in the process are you seeing this error? Logging into your Norton Account or logging into the Vault?

Have you just installed ID Safe, or has this just started happening?

Have you tried restarting the iPad?

Things happen. Export/Backup your Norton Password Manager data.

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