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Kudos0

Norton Identity Safe "Toolbar" & Firefox scroll bug

Today while using Firefox 45.0 I noticed only half of the toolbar was showing. I could see half of the word Norton and half of This page is secure. So out of curiosity I clicked on (gave focus to) the toolbar and used my scroll wheel and the toolbar scrolls up and down. But stays in place as far as being the bottom most toolbar.

Screenshot;

Windows 10 Pro 64-bit / Norton Security v.22.17.x

Replies

Kudos0

Re: Norton Identity Safe "Toolbar" & Firefox scroll bug

..is 45.0.1 available via release channel updater...?

Kudos0

Re: Norton Identity Safe "Toolbar" & Firefox scroll bug

That's not what I typed.
Windows 10 Pro 64-bit / Norton Security v.22.17.x
Kudos0

Re: Norton Identity Safe "Toolbar" & Firefox scroll bug

I read there was an update soon to 45.0 and read 45.0 1
Ooops......

Kudos0

Re: Norton Identity Safe "Toolbar" & Firefox scroll bug

Hello

Perhaps it's a Win 10 issue or caused by Win 10 changes.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Identity Safe "Toolbar" & Firefox scroll bug

I am using Windows 10 and I am getting the Norton toolbar displayed correctly (not chopped off), but I get "This page is" and on the next line the word  "secure".

Kudos0

Re: Norton Identity Safe "Toolbar" & Firefox scroll bug

Hello Paul

That's how my This page is displayed also. I'm on Win 7 Pro 64 bit IE 11. The word secure is underneath This page is. Maybe that is how it is supposed to be. Mine looks the same way as bjm's.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Identity Safe "Toolbar" & Firefox scroll bug

Well I'm talking about Firefox, not IE. If I click on the tool bar and use the scroll wheel the bar text and symbols scroll up and down.

Maybe it's because Firefox doesn't have lock toolbar.

I mean sure if I don't click on the toolbar I can post a picture that looks okay too.
Windows 10 Pro 64-bit / Norton Security v.22.17.x
Kudos0

Re: Norton Identity Safe "Toolbar" & Firefox scroll bug

Hello SGFC

Sorry, I was answering Paul who posted here also.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Identity Safe "Toolbar" & Firefox scroll bug

Here's a video of what I mean;

http://tinypic.com/r/5v5ftt/9

See how it's scrolling up and down.

To reproduce;

open Firefox 45.0

left click on Norton Toolbar

use the scroll wheel on your mouse and scroll up and down

Firefox 45.0 English U.S. / Windows 10 Pro 64-bit (up to date) / Norton Identity Safe (Toolbar) 2016.6.0.66 (The version that comes with a Norton product. Not the standalone "free" version.)

Windows 10 Pro 64-bit / Norton Security v.22.17.x
Kudos1 Stats

Re: Norton Identity Safe "Toolbar" & Firefox scroll bug

SGFC, Do you observe same with new created default Firefox 45 profile...?

Thanks

Kudos0

Re: Norton Identity Safe "Toolbar" & Firefox scroll bug

My Norton Toolbar does not scroll.  (Firefox 45 and Windows 10).  It never scrolled with the older versions of Firefox nor under Windows 7 (six months ago).

Kudos0

Re: Norton Identity Safe "Toolbar" & Firefox scroll bug

I found out what is causing it. It's the SmoothWheel extension for smoother scrolling.

I'd mark this solved but apparently I didn't choose "I need a solution". Thanks bjm_

Windows 10 Pro 64-bit / Norton Security v.22.17.x

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