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Kudos0

Norton Identity Safe Toolbar not working

Hi,

I have went through all the troubleshooting steps for toolbar not working with google chrome and it is still not working. 

Any help in solving this issue would be greatly appreciated.

Thank You

Replies

Kudos0

Re: Norton Identity Safe Toolbar not working

Hi sjstende,

Welcome to the Norton Community Forums.

Please see if this KB Article "Enable Norton Identity Safe toolbar in Google Chrome" is of any help.

Keep us posted.

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: Norton Identity Safe Toolbar not working

Hi Rainbow_2,

I don't see an attached link to follow...

I should also mention that it used to work fine until recently.

Thanks

Kudos0

Re: Norton Identity Safe Toolbar not working

sjstende:

Hi Rainbow_2,

I don't see an attached link to follow...

I should also mention that it used to work fine until recently.

Thanks

If you click this KB Article in my previous post, doesn't it bring up the mentioned KB Article? It does with me.

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Accepted Solution
Kudos0

Re: Norton Identity Safe Toolbar not working

Hi sjstende.

This situation is current, and is covered in a post:-
 



karthikkn Employee Symantec Employee27
Reg: 21-Oct-2013. Posts 8. Solutions: 1. Kudos: 4

Re: Using Chrome my Norton toolbar is present in restore down screen but disappears in full screen. I am baffled by this!

Posted: 25-Apr-2015 | 3:51PM • Permalink

Hi Pooka,
Thanks for reporting this issue. We are aware of this issue and this will be fixed in our next release. Regards, Karthik.
 


In the mean time, run your browser window in "Restore Down" mode, dragging the window edges out to your required size. Don't resize the browser window to the maximum, as the tool bar will disappear.

If you've lost the toolbar completely, try reinstalling it from the following Chrome Store links:-

Product Version

Chrome Extensions

Norton 360 and Norton Internet Security (2014)

Norton Security Toolbar

Norton Identity Safe

Norton Safe Search as default for Chrome

Norton 360 and Norton Internet Security (2013)

Norton Security Toolbar

Norton Identity Safe

Norton Safe Search as default for Chrome

Norton Security and Norton Security with Backup

Norton Security Toolbar

Norton Identity Safe

Norton Safe Search as default for Chrome

Norton Identity Safe (Stand alone)

Norton Security Toolbar

Norton Identity Safe

Norton Safe Search as default for Chrome

Be safe out there !
The Silver Surfer.
AK

Kudos0

Re: Norton Identity Safe Toolbar not working

Rainbow_2,

Sorry, yes it does.

Thanks

Kudos0

Re: Norton Identity Safe Toolbar not working

Crusher,

Ok, thanks for the reply. Looks like that is exactly what's going on in my case.

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