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Kudos0

Norton Identity safe in the UK?

I use Norton Identity safe on my PC and would love to use it on my iphone but it is only available in the US store. When will it be available in the UK?

Replies

Kudos0

Re: Norton Identity safe in the UK?

I use Norton Identity safe on my PC and would love to use it on my iphone but it is only available in the US store. When will it be available in the UK?

Kudos0

Re: Norton Identity safe in the UK?

Only a Norton employee can answer this. It usually has to do with the laws in the US about exporting software.

Maybe @RDLeo can give you a little more insight into this.

Things happen. Export/Backup your Norton Password Manager data.
Kudos1 Stats

Re: Norton Identity safe in the UK?

Hi,

Actually we are free to export to the UK, but because we haven't fully Internationalized the app yet we were holding off on releasing it there because we were getting some negative reviews from UK users. There are some small annoyances for International users, but if you can live with those you can simply change your regional settings to the US, download the app, and then change it back.  It should work.  You won't get updates though if we should release another update without the UK as a country.  

We are working on resolving some issues such as the allowance of Alphanumeric post codes and other issues with some of the address fields.  

Hope this helps for now and if you do download it please let me know what other ailments you experience from the UK. Hopefully none!

Thank you,

Rhonda L

IDSafe Mobile Team

Kudos0

Re: Norton Identity safe in the UK?

Hi Rhonda,

Any update on when Norton Mobile Identity Safe will be back in the UK store?

I'm still using the original version from the UK store 2.5.18 and have no issues.

Thanks

Dom

Kudos0

Re: Norton Identity safe in the UK?

Version 3.1.15 is available on the UK Apple app store as I have it on my iPhone 5s.

 Here's the url: https://itunes.apple.com/gb/app/norton-identity-safe-secure/id504750161?mt=8

Hth,

Virginia/Twilight Princess. Windows 10 Pro 64bit, iPhone X, iPad Pro 9.7".