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Kudos0

norton identity safe vault

Ii need to reset my vault password. In the norton 360 product menu, identity safe, settings, i am not able to click the security tab as it is unhiglited.

please advice

Replies

Kudos0

Re: norton identity safe vault

hi Danafly52

I would manually carry out a Live Update then restart your computer then check that the setting returns to normal.

Michael

Kudos0

Re: norton identity safe vault

It sounds like you may be using a Standard Windows user account. With the latest Norton versions, you need to be logged in as an Administrator to be able to change settings.

Things happen. Export/Backup your Norton Password Manager data.

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