Kudos0

Norton Insight + "has stopped working"

Posted: 23-Nov-2016 | 11:53AM · Edited: 23-Nov-2016 | 12:06PM · 5 Replies ·

> "has stopped working" upon click item from Untrusted List. 

Note: in the past, my Norton Insight observations/issues have been just me, just saying.

Norton Security
22.8.512.29
Windows 10 Home
10586.672.amd64fre.th2_release_sec.161024-1825
Norton Autofix Results: 0 item(s)
_____________________________
btw ~ 10586.679

Replies

Kudos0

Re: Norton Insight + "has stopped working"

Posted: 23-Nov-2016 | 1:02PM · Permalink

Thanks for the feedback, @bjm_.

  1. Are you able to reproduce the above issue?
  2. Are you able to reproduce this issue with all the applications listed in the UnTrusted list?
  3. Any other additional information?
Mohanakrishnan G | Norton Forums Administrator | Symantec Corporation
Kudos0

Re: Norton Insight + "has stopped working"

Posted: 23-Nov-2016 | 1:17PM · Edited: 23-Nov-2016 | 1:21PM · Permalink

> I was able to reproduce "has stopped working" by clicking "other-items" from Untrusted Files.

> After second restart, trying to sort Auto-Protect greyed Permalink.

Norton Insight & Auto-Protect okay now.

> to my knowledge = I'm not making events, I'm just reporting events. 

Kudos0

Re: Norton Insight + "has stopped working"

Posted: 25-Nov-2016 | 11:41PM · Permalink

Hi,

Just wanted to report that I am not experiencing these issues with Norton Insight or Auto Protect on Windows 10 x64 build 14971 running NS build 22.8.512.29.

Kudos0

Re: Norton Insight + "has stopped working"

Posted: 27-Nov-2016 | 10:23PM · Permalink

Thanks @bjm_

Thanks for confirming @NUBEE. 

Mohanakrishnan G | Norton Forums Administrator | Symantec Corporation
Kudos0

Re: Norton Insight + "has stopped working"

Posted: 06-Dec-2016 | 8:40AM · Permalink

Hi @bjm_,

Please let me know if you are able to reproduce the File Insight issue, we would like to get logs for it.

Mohanakrishnan G | Norton Forums Administrator | Symantec Corporation

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