• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

Norton Insight Scan

While looking through the list of background jobs, I noticed something peculiar.  It says:

Norton Insight Scan

Last Run: 10/8/2008 1:52 P.M.

Duration: 00:08:25

Ran During Idle: Yes

Status: Failed to complete

Can anyone explain what seems to be the problem

“ We choose to go to the moon in this decade and do the other things, not because they are easy, but because they are hard ”--President John F. Kennedy

Replies

Kudos0

Re: Norton Insight Scan

Have you tried running an InSight Scan yourself since then?
Real Time Protection = NIS 2009 + NATBehavior Analysis = ThreatfireOn Demand = MBAM
Kudos0

Re: Norton Insight Scan

How do you do that?

Do you just click on the icon that says Norton Insight?  If it is I think I have done that.

“ We choose to go to the moon in this decade and do the other things, not because they are easy, but because they are hard ”--President John F. Kennedy
Kudos0

Re: Norton Insight Scan

Yes this is how you do it. Errors can happen for various reasons. Maybe you truned off your pc while Norton was doing some back round tasks. I would not worry about it.
Real Time Protection = NIS 2009 + NATBehavior Analysis = ThreatfireOn Demand = MBAM
Kudos0

Re: Norton Insight Scan

Hi nis:

  See if this is the same problem you are having:

http://community.norton.com/norton/board/message?board.id=nis_feedback&thread.id=9915

Hope this helps.

soulbait

Kudos0

Re: Norton Insight Scan

Not exactly.  Norton Insight Scan ran as a background task.  What should I do?
“ We choose to go to the moon in this decade and do the other things, not because they are easy, but because they are hard ”--President John F. Kennedy
Kudos0

Re: Norton Insight Scan

Hi nis,

Norton Insight Scan will run while the system is in the idle state -  but even when the task has started during an idle period,  Norton Insight Scan will stop prior to completion when the system becomes non-idle. Coming out of the idle state could be the result of user activity or could be the result of other non-interactive tasks that have placed demands on CPU, I/O, Network or other shared resources. 

When Norton Insight Scan is stopped prior to completion because of system activity (when system exits from the idle state or reboot), the Background Jobs Status attribute will show a status of cancelled or failed to complete.  Your protection is never comprimised as a result of these cancelled tasks, and the cancelled task will be (re)scheduled to run on next idle period.

Regards,
Kevin

This thread is closed from further comment. Please visit the forum to start a new thread.