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Kudos0

Norton Insight - Symantec/Norton processes not trusted?

I've noticed that Norton Insight in NIS 2009 doesn't trust Norton Systemworks 12 processes (NPROTECT.EXE for example).  I find this kind of odd.  Shouldn't they be Norton Trusted pretty much by default?

Replies

Kudos0

Re: Norton Insight - Symantec/Norton processes not trusted?

I've noticed that Norton Insight in NIS 2009 doesn't trust Norton Systemworks 12 processes (NPROTECT.EXE for example).  I find this kind of odd.  Shouldn't they be Norton Trusted pretty much by default?
Kudos0

Re: Norton Insight - Symantec/Norton processes not trusted?

I believe NIS2009 is not very fond about NSW at the moment
"All that we are is the result of what we have thought"
Kudos0

Re: Norton Insight - Symantec/Norton processes not trusted?

Insight also does not trust Norton Ghost processes, as it flags their own C:\Program Files\Norton Ghost\Agent\VProSvc.exe process.

Tom 

Kudos0

Re: Norton Insight - Symantec/Norton processes not trusted?

Hi all,

This will all change over time. The more people that use Norton Insight with common process, the more processes will be flagged as trusted. Please see this atricle on the Norton Protection Blog - http://community.norton.com/norton/blog/article?message.uid=20642

Kudos0

Re: Norton Insight - Symantec/Norton processes not trusted?

Here's real irony for you.  I just upgraded to NIS 2009 16.1.0.33 and now NIS 2009 doesn't even trust itself.  :)

Edit: Okay after forcing a refresh it does trust itself so at least the NIS 2009 insight data was updated.

Message Edited by Morac on 11-12-2008 11:31 PM
Kudos2 Stats

Re: Norton Insight - Symantec/Norton processes not trusted?

From the blog above:

By sorting the millions of SHA256 values by prevalence, Symantec also analyzes the static attributes of the most common files. By analyzing the version information and file names, potential matching vendors and applications are identified. Symantec acquires original distribution media of these applications, and installs them in a clean environment where no external contamination or infection is possible. The installed binaries are then analyzed, including computing the SHA256 values of the files, and if the computed SHA256 value matches the reported SHA256 value, the cataloged application is a match for the reported file.
All binaries included in the application are thoroughly analyzed, and if all binaries are deemed safe and clean, and the vendor is considered trustworthy, Symantec assigns the Norton Trusted rating to these files.

Since Norton Ghost, SystemWorks and probably other application are being flagged as untrusted by Norton Insight, then it looks like they have not tested it very thoroughly against their own product line. If they had tested it as stated above, then Ghost and NSW processes would be flagged as trusted.

Tom

Kudos0

Re: Norton Insight - Symantec/Norton processes not trusted?

Well I guess no one uses NSW 12 basic since the processes are still not trusted.
Kudos0

Re: Norton Insight - Symantec/Norton processes not trusted?

Please give it some time. It will come don't worry
"All that we are is the result of what we have thought"

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