• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

Norton Internet Security 2010 Parental Controls vs. OnlineFamily.Norton

I have NIS 2010 installed and recently installed the Parental Controls addon. This is clearly not the same as onlinefamily.norton (despite what I have read in various places on the web).

Is it possible for me to install the onlinefamily.norton software on the same PC as NIS 2010 parental controls or should I uninstall first?

Thanks

Replies

Kudos0

Re: Norton Internet Security 2010 Parental Controls vs. OnlineFamily.Norton

I have NIS 2010 installed and recently installed the Parental Controls addon. This is clearly not the same as onlinefamily.norton (despite what I have read in various places on the web).

Is it possible for me to install the onlinefamily.norton software on the same PC as NIS 2010 parental controls or should I uninstall first?

Thanks

Kudos0

Re: Norton Internet Security 2010 Parental Controls vs. OnlineFamily.Norton

Hi CarefulDad,

These two are the same product. Once you click on the Parental Controls link in Norton Internet Security 2010, it brings you to the Download page.  Please click DOWNLOAD NOW button,  and follow the steps as instructed by the setup screen to finish the whole installatlion process.

Or

your can register an account online at https://onlinefamily.norton.com/familysafety/loginStart.fs and install Norton Safety Minder during the process.   

Please let me know if you have any questions.

Thanks,

Katie

Thanks Katie
Kudos0

Re: Norton Internet Security 2010 Parental Controls vs. OnlineFamily.Norton

Hi KatieQ,

Thanks for your speedy response.

Actually, becuase I had installed the Addon pack clicking Paretal Controls in NIS 2010 took me to an options screen that included Parental Controls different from familyonline.norton.

I uninstalled the add-on pack from add/remove programs and then (after a requested reboot) clicking on Parental Controls in NIS 2010 did indeed take me to the onlinefamily.norton signup page!

Thanks

Kudos0

Re: Norton Internet Security 2010 Parental Controls vs. OnlineFamily.Norton

CarefulDad,

Thanks for the update.  We were wondering if you still have the link to the page where allows you to install the Addon pack.

Thanks,

Katie

Thanks Katie
Kudos0

Re: Norton Internet Security 2010 Parental Controls vs. OnlineFamily.Norton

CarefulDad,

Also, what language is being used on your PC, English?

Thanks,

Katie

Thanks Katie
Kudos0

Re: Norton Internet Security 2010 Parental Controls vs. OnlineFamily.Norton

Hi KatieQ,

Here is the link - http://www.symantec.com/norton/products/parental-controls

It installs Parental Controls which are completely different from onlinefamily.norton....very confusing!

To answer your other question - by PC is Xp SP3 English (UK).

CaefulDad

This thread is closed from further comment. Please visit the forum to start a new thread.