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Kudos0

Norton Internet Security 21.0....and uninstall messed up Windows Update

First error received on laptop 3039.1. Norton Support said use Norton tool to uninstall which I did. Now after doing Restore in Win 7 x64 no longer can install Windows Updates Error 8007002. Please advise.  Have no working browser since Restored/repair. Found Thread on Norton:

Uninstalling NIS with Norton Removal Tool breaks Windows Update

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hp 2010 preinstalled OEM Win 7 x64 on laptop 

Replies

Kudos1 Stats

Re: Norton Internet Security 21.0....and uninstall messed up Windows Update

The following info may help.

https://support.microsoft.com/en-us/gp/windows-update-issues/en-us

However System Restore can break Norton.

I would use the Norton Remove and Reinstall Tool to replace your possibly corrupted install with a fresh one.   http://www.norton.com/nrnr

If used, please read the Before you begin note and run Live Update after until no more are found, then reboot.

Then you could try the MS Fixit Tool for Windows Update.

Windows 10 Home X64 Norton Security Premium---Current
Kudos1 Stats

Re: Norton Internet Security 21.0....and uninstall messed up Windows Update

8) Running Norton Removal Tool removes an important registry entry which breaks Windows Update Forum Link - This issue has been resolved - A new version of Norton Removal Tool was released. [Link]

The BITS service failed to start. Error 0x80070002

https://community.norton.com/en/comment/6618161

Kudos0

Re: Norton Internet Security 21.0....and uninstall messed up Windows Update

DRIVER_POWER_STATE_FAILURE bsod finally an error and will check dump logs to fix flicker black screen when opening w7 x64 Home Premium.  Then will fix as listed in both of your threads on getting WUs The BITS service failed to start. 

Kudos0

Re: Norton Internet Security 21.0....and uninstall messed up Windows Update

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