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Kudos0

Norton Internet Security blocks a website I need

Hello, everyone.

I'm from Italy, and I'm used to use a certain website, but suddenly Norton blocked it.

I don't know why, I've never had problem with that website, and any of my friends has.

how can I continue to use that website again? It's one of my favoirites.

Thank you.

Replies

Kudos0

Re: Norton Internet Security blocks a website I need

Sorry, *nobody of my friends has.

Not "any". I'm the only one.

Kudos0

Re: Norton Internet Security blocks a website I need

What exact message are you seeing when the site is blocked. A screenshot will help diagnose your problem.  

Instructions to post screenshots can be found here
https://community.norton.com/forums/how-post-image-forums-0

What is the site you are having trouble with?

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Internet Security blocks a website I need

The site is www.tvshowsmanager.com
This is the screenshot: https://ibb.co/dpNavw
The screenshot says:
"Antivirus or firewall software may have blocked the connection.
Try to:
- Check the connection.
- Check your firewall and antivirus configuration.
- Run the Windows Network Diagnostics tool. "

The connection works, it has only problems for that site.
I also did the diagnosis, and it tells me that Norton has been blocking the site
Kudos0

Re: Norton Internet Security blocks a website I need

https://safeweb.norton.com/report/show?url=www.tvshowsmanager.com


If you believe Norton made a mistaken detection, you may submit a dispute at. https://submit.symantec.com/false_positive/.

Kudos0

Re: Norton Internet Security blocks a website I need

Thank you, I'll use the site you provided me for clarifications.

Kudos0

Re: Norton Internet Security blocks a website I need

Hello GiuliaO

Welcome to the Norton Community Forums

That site is showing 670 malware threats, but they are PUAs , I will submit this to Safe Web. Please stay tuned to this thread for a response from the Safe Web Team on Sunday night after midnight. EST.

Have a good night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Internet Security blocks a website I need

Thank you! :D

Kudos0

Re: Norton Internet Security blocks a website I need

The Norton Safe Web Team has re-evaluated your submission to the block page False Positive site. Our analysts have re-evaluated the issue of the suspected false positive site:tvshowsmanager.com.

The result of this re-evaluation is a change in the Norton Safe Web rating for this site.

  • Old Rating: UNSAFE
  • New Rating: UNSAFE

For details about this site report, you can go to:http://safeweb.norton.com/report/show_mobile?url=tvshowsmanager.com
Regards,
Norton Safe Web Team

Kudos0

Re: Norton Internet Security blocks a website I need

Showing even more PUAs now. Sounds like the site has been hacked. You need to contact the site admins to tell them what you are seeing. You can give them a link to this thread.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Internet Security blocks a website I need

Kudos1 Stats

Re: Norton Internet Security blocks a website I need

Hi GiuliaO

We have manually verified ownership of your website 'tvshowsmanager.com' and it is currently rated green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=www.tvshowsmanager.com

Cops

Kudos0

Re: Norton Internet Security blocks a website I need

Hello GiuliaO

Good Luck with your website. Good to see that it is now clean and is re-evaluated as Green OK. Now that your problem is solved, could you please pick a post which solved your problem and click on Mark As Solution located on the bottom of each post.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

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