Norton LifeLock Attention Required box will not close, regardless how I answer question
Posted: 27-Jan-2023 | 10:47AM · 1 Reply · Permalink
I have an issue with a specific pop-up, under guise of NortonLifeLock Alert, on Windows 11. When I plug in a device to one of my USB ports, I get a pop up “Attention required…would you like to scan USB drive for threats” I say no, because it is not a drive, but rather a 4-port connector to use additional devices with computer. When I say no to the question, the box just continues to pop up. I can’t get rid of it. This started happening a few weeks ago. Before that I never had an issue. I finally tried to say “yes” and that will not close the box either. Also, clicking on the "X" in the corner will not close it either. So, I am left with this Norton box open all of the time. If I reboot computer it goes away, but only until I plug in the device again. Screenshot attached.
I put in a different device, such as a mouse, to see if the message stops and it does not.
I have changed setting to not scan USB drives, but that is not solution, since I want Norton to ask me when I put in a device, for the times when I use a USB drive!
Re: Norton LifeLock Attention Required box will not close, regardless how I answer question
Posted: 30-Jan-2023 | 5:51PM · Permalink
Hello. Do you have the following setting in your Norton settings?
This thread is closed from further comment. Please visit the forum to start a new thread.