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Kudos0

Norton mark as not safe this product

Hello Guys,
I'm marketing head at a software company. One of our product has been blacklisted from Norton Security. I am also a regular user of Norton Security but i still didn't understand why Norton has block that software known as "Swift PC Optimizer".
Can anyone please explain?

Replies

Kudos0

Re: Norton mark as not safe this product

notified.

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)
Kudos0

Re: Norton mark as not safe this product

It is most likely due to your hosting download site "Softonic". They are a shady site that hosts a lot of adware software. Majorgeeks, FileHippo, Softpedia and Neowin are trust worthy sites. I just tried downloading Swift PC Optimizer from Softonic and uBlock Origin blocked it. I allowed it temporarily and got to the download link. Then I either had to sign in with my FB or Google account. NO WAY. So I selected alternative download and got another block from uBlock Origin. After that I got page not found. 

Kudos0

Re: Norton mark as not safe this product

I finally found the download on Softpedia. 

Kudos0

Re: Norton mark as not safe this product

up:

I'm marketing head at a software company.

vs. your site/company@ nortoncomsetupinstall. com/

NortonComSetupInstall . com is an independent company based in India. We provide remote technical support service

Then, how about calling your 800-xxx to "Install Norton Setup From Norton.Com/Setup"?!

Norton.Com/Setup is a specialized url for customer who have just purchased Norton Security and wants to download Norton Setup to install on their computers. To be able to download Norton Setup from this url user must have an active account with Norton if not user can still create a new account to download Norton Antivirus Setup. Once you have an active account then visit norton.com/setup, login into your Norton Account and enter the license code in specified field to download Norton Security Setup.

Totally misleading info!

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)
Kudos0

Re: Norton mark as not safe this product

@ 20750065....................What? 

Kudos1 Stats

Re: Norton mark as not safe this product

akashk: Hello Guys, I'm marketing head at a software company. One of our product has been blacklisted from Norton Security. I am also a regular user of Norton Security but i still didn't understand why Norton has block that software known as "Swift PC Optimizer". Can anyone please explain?

To submit software to the whitelisting program and If your software is currently detected by Symantec and you wish to report this as a false positive >
https://submit.symantec.com/whitelist/

Kudos0

Re: Norton mark as not safe this product

up:

plz prove that you're the owner of Swift PC Optimizer@ linkedin.com/in/swiftpcoptimizer?trk=pulse-det-athr_prof-art_hdr or swiftpcoptimizer.com/, and where's your nortoncomsetupinstall. com?

You claimed that:

One of our (your) product has been blacklisted from Norton Security. I am also a regular user of Norton Security but i still didn't understand why Norton has block that software known as "Swift PC Optimizer".

then, how can I install & run spo (from secure bit tech...) while running NS? 

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)
Kudos1 Stats

Re: Norton mark as not safe this product

@bjm_ this op is totally misleading, and should be removed LOCKED, personally.

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)
Kudos0

Re: Norton mark as not safe this product

Hello numbers

?

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.16.4.15 Core Firmware 270 I E 11 Chrome
Kudos0

Re: Norton mark as not safe this product

Numbers is accusing akashk of impersonating the marketing head of the company that makes "Swift PC Optimizer".

Kudos1 Stats

Re: Norton mark as not safe this product

I have found information that appears to confirm that akashk is indeed the Marketing Head at the company that makes Swift PC Optimizer.  I will not post it for privacy reasons, but 20750065 is incorrect.  Akashk has not misrepresented himself.

Kudos0

Re: Norton mark as not safe this product

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)
Kudos3 Stats

Re: Norton mark as not safe this product

You're sounding harsh @20750065 even you're not sure whether I'm misleading or not.  Find me on FB, Linkedin, Google+ Twitter along with popular social media websites.

Kudos0

Re: Norton mark as not safe this product

I think 20750065 needs to apologize. 

Kudos0

Re: Norton mark as not safe this product

@akashk:

How can you verify, flag, and detect the following Norton-related errorS on my clean system?! While Norton's AutoFix found nothing.

Scan subsection:  Services 
Type: The file is missing or invalid. 
Reason: The value in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NAVENG\ImagePath contains an invalid path \??\C:\Program Files (x86)\Norton Security\NortonData\22.8.1.14\Definitions\SDSDefs\20170105.021\ENG64.SYS 
Section: HKEY_LOCAL_MACHINE 
Sub Key: SYSTEM\CurrentControlSet\Services\NAVENG 
Value name: ImagePath 
Value: \??\C:\Program Files (x86)\Norton Security\NortonData\22.8.1.14\Definitions\SDSDefs\20170105.021\ENG64.SYS 
File Path: N/A 


Scan subsection:  Services 
Type: The file is missing or invalid. 
Reason: The value in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NAVEX15\ImagePath contains an invalid path \??\C:\Program Files (x86)\Norton Security\NortonData\22.8.1.14\Definitions\SDSDefs\20170105.021\EX64.SYS 
Section: HKEY_LOCAL_MACHINE 
Sub Key: SYSTEM\CurrentControlSet\Services\NAVEX15 
Value name: ImagePath 
Value: \??\C:\Program Files (x86)\Norton Security\NortonData\22.8.1.14\Definitions\SDSDefs\20170105.021\EX64.SYS 
File Path: N/A 
 

Hit Permalink to get complete info.

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)
Kudos0

Re: Norton mark as not safe this product

p, mind yr words.

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)
Kudos2 Stats

Re: Norton mark as not safe this product

The only question needing to be answered here is whether Swift PC Optimizer is being blocked by Norton as a false positive.  Everything else is irrelevant.  Akashk should follow the suggestions by bjm_ here to submit the product for whitelisting.

Kudos0

Re: Norton mark as not safe this product

Thank you SendOfJive. My point was that that when you try and download Swift PC Optimizer the first link it brings you to is an untrustworthy hosting site. 

Kudos0

Re: Norton mark as not safe this product

NOW, with Norton Security Toolbar for IE 11:

  • report 1 (re swiftpcoptimizer.com): "This site has not been tested yet." - get the latest info, then p u make your statement.
  • related report 2 (re softonic.com) while downloading that optimizer.

Before (ealier):

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)
Kudos1 Stats

Re: Norton mark as not safe this product

And this thread is done! Thanks folks.

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation

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