Kudos0

Norton might just be the most consumer exploitative company ever

Posted: 28-Dec-2021 | 7:21AM · 5 Replies ·

I have subscribed to 2 years of Norton Antivirus Plus. When i go to cancel my subscription,they give me an option to stay subscribed for 5 more days and get 1 month extra subscription. But after trying it many times,it still shows the same renewal date of subscription. My guess is that Norton doesnt plan on giving that one month extra,they just say that to get people subscribed with them and later forget about it and hence money reduction for another term

Replies

Kudos1 Stats

Re: Norton might just be the most consumer exploitative company ever

Posted: 28-Dec-2021 | 7:36AM · Edited: 28-Dec-2021 | 7:42AM · Permalink

My guess is that the extra month is applied to your next automatic renewal term.  IDK
Maybe, run Help -> Subscription Status to sync with Norton server.  IDK

Kudos1 Stats

Re: Norton might just be the most consumer exploitative company ever

Posted: 28-Dec-2021 | 7:47AM · Permalink

I filled out the form for phone support but they never called me back :/
Kudos0

Re: Norton might just be the most consumer exploitative company ever

Posted: 28-Dec-2021 | 7:48AM · Permalink

They have also made it a very painstaking task of getting in contact with them
Kudos0

Re: Norton might just be the most consumer exploitative company ever

Posted: 28-Dec-2021 | 8:04AM · Edited: 28-Dec-2021 | 8:06AM · Permalink

Mr.Daksh S:
I filled out the form for phone support but they never called me back :/
They have also made it a very painstaking task of getting in contact with them

Yes, users report similar comments.   Sorry

Kudos0

Re: Norton might just be the most consumer exploitative company ever

Posted: 28-Dec-2021 | 4:31PM · Edited: 28-Dec-2021 | 4:34PM · Permalink

Mr.Daksh S:
I filled out the form for phone support but they never called me back :/

Did you get case number?
Try Contact Norton Support - Phone, again, and reference case number.
Try Contact Norton Support - Chat and reference case number.  

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