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Kudos0

NORTON MISSING IN WINDOWS 10

I cannot find my Norton product after I've upgraded to Windows 10. I tried downloading the Fix Tool and the NRnr file but it didn't work. These 2 files didn't detect my LICENSED NORTON PRODUCT. PLEASE GIVE ME MY PRODUCT.

Replies

Kudos0

Re: NORTON MISSING IN WINDOWS 10

Hi Kristen Royong10,

Welcome to the Norton Community Forums!

Please see and follow what's suggested in this KB Article "I cannot find my Norton product after I upgrade to Windows 10". I hope you can now follow what's suggested without any problems.

Please let us know if it helped.

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: NORTON MISSING IN WINDOWS 10

In addition to my above reply...

If you have the Fast Startup feature enabled in Windows 10 I'd disable it as it interferes with many programs, including Norton which needs a complete shutdown every now and then to work properly.
Should you want to give it a try, here is how to disable this feature:

http://www.tenforums.com/tutorials/4189-fast-startup-turn-off-windows-10-a.html

Keep us posted.

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: NORTON MISSING IN WINDOWS 10

Hello

Please click on any Forum page on the blue  Banner on top of the page.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.

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