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Kudos0

Norton Mobile Seccurity Web Protection

Hi.

When I am using Exchange Email to send or to receive email  while Web Protection is on.

I can not to send or receice. if the Web Protection is of. every thing is good.

I am using  Version 1.4.1.1325  With  IOS 12.4

Thanks

Isaac

Replies

Kudos0

Re: Norton Mobile Seccurity Web Protection

Unfortunately, the Web Protection feature in iOS version of NMS is causing different connection issues. 

Please send logs to Norton to help diagnose your problem. Use your device with the Web Protection enabled until it causes the issue you are having. Then disable Web Protection and use the device showing it is working correctly. Then open NMS and tap on the three bars at the top left of the screen, then tap on Help. Tap on Send Error Logs and fill in any information requested. Please include your forum username and a link to this thread. 

If you do send logs, please let me know and I'll notify my contacts to look for them.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Mobile Seccurity Web Protection

I sent log to norton
Kudos0

Re: Norton Mobile Seccurity Web Protection

Thanks

Things happen. Export/Backup your Norton Password Manager data.