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Kudos0

Norton Mobile Security

I have recently downloaded Norton Mobile Security on my new phone, but I can't get the Anti-Malware section to stay active. I am having to reset it every 2/3 days after it switches itself off. Does anyone know how to put this right?

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Kudos0

Re: Norton Mobile Security

Be sure you have the Device Administrator Setting turned on. Tap on the three bars at the top left of the screen, then on App Settings. Then scroll down to the Device Administrator setting.

What device and Android version are you using? 

Check your Android settings for any battery optimization settings and turn them off for NMS.

Things happen. Export/Backup your Norton Password Manager data.