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Norton Online Backup and it does not work....did I waste my money
As seen below there has been no success with a backup since subscribing to Norton Online Backup.Backup failed (A2222) 11/11/2011 06:28:21 PM 930 1.96 GB Backup failed (A2222) 11/11/2011 03:18:05 PM 929 1.96 GB Storage calculation completed successfully 11/11/2011 03:15:12 PM 929 1.96 GB Backup failed (A2222) 11/11/2011 10:14:23 AM 13,846 6.91 GB Backup cancelled 11/11/2011 10:01:35 AM 0 0 bytes Backup failed (A2222) 11/10/2011 08:12:53 PM 13,831 6.91 GB Storage calculation completed successfully 11/10/2011 08:10:32 PM 13,830 6.91 GB
I selected Norton Online Backup as a replacement for iBackup which I subscribed to for three years. iBackup was simple to setup, run backups and I had no problems with the speed of the backup, the internet or execution on the my Windows 7 enviornment using TWC as my internet provider.
With ibackup I managed up to 10gb of data. So far with the Norton open I am unable to backup 1.6gb much less the 6.91gb I've requested.
I do not see other than an error message of A2222 for any clear and understandable reason for my backup not to work.
I'm looking for either direction to have this product work or a refund of the money I spent and will move to an another offering.
Any help would be appreciated so for clarity sake
Set parameters so PC does not go asleep
Latest backup was only a list of contacts and ensured Outloolk was not active so there would be no conflict
Network speed is not an issue as backup has occured via ibackup in a timely manner.
Ibackup was unintalled prior to Norton Online backup was installed and is not in conlict.
Installed Norton Online Backup and when it did not work, deinstalled and reinstalled.