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Kudos0

Norton Online Backup Purge in Progress for 6 weeks

I also noticed that no backups have been taken since I asked that a bunch of files be purged. 

I saw that someone from Norton had been responding off the board to assist with these problems.  Can someone please contact me?

Thanks

Mark

Replies

Kudos0

Re: Norton Online Backup Purge in Progress for 6 weeks

I also noticed that no backups have been taken since I asked that a bunch of files be purged. 

I saw that someone from Norton had been responding off the board to assist with these problems.  Can someone please contact me?

Thanks

Mark

Kudos0

Re: Norton Online Backup Purge in Progress for 6 weeks

Hello Mark,

If you could send me, via private message, your email that you use for the Norton Online Backup, I would be more than happy to look at your account and stop the purge in progress.

Michael: Technical Account Manager NAM

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