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Kudos0

Norton Online Family Norton Framework error

Hello,

I have the same problem as many. I try to reinstall Family Safety, it fails with the Norton Framework error. Please help!

Robert

Replies

Kudos0

Re: Norton Online Family Norton Framework error

Hi Robert2011,

I've sent you a private message with the instructions to correct the issue.   You can access the message by clicking in the upper right hand corner of any community page.

Thanks,

Katie

Thanks Katie
Kudos0

Re: Norton Online Family Norton Framework error

I'm experiencing the same problem.  I tried accessing the support site and they only listed help for Windows Vista or Windows XP not Windows 7, which is what I'm running on a 32-bit operating system.  I really need to get NSM back up and running, since it helps protect my children and I'm also paying for it.

Thanks,

John E Salzman

Kudos0

Re: Norton Online Family Norton Framework error

HI JohnnySalz,

I've also sent you a private message with the instructions to correct the issue.   You can access the message by clicking in the upper right hand corner of any community page.

Thanks,

Katie

Thanks Katie
Kudos0

Re: Norton Online Family Norton Framework error

Hi,

I´ve the same problem. Could you help me please?

Regards,

Nelson

Kudos0

Re: Norton Online Family Norton Framework error

Hi ncartaxo,

I've sent you a private message with the instructions to correct the issue.   

If you have any questions, please let me know.

Thanks,

Katie

Thanks Katie
Kudos0

Re: Norton Online Family Norton Framework error

Hi ininss,

If you are getting the framework error when trying to uninstall/reinstall Norton Safety Minder on the PC, I've sent you a private message with the instructions to correct the issue.   You can access the message by clicking in the upper right hand corner of any community page.

If you are experiencing different issues, please provide some details and we will check into them.

Thanks,

Katie

Thanks Katie
Kudos0

Re: Norton Online Family Norton Framework error

Me too,

When i install NSR ist begin "collecting errors log" Then tell me {To send this report to Synmantic now".  I click send . That 's it. Nothing fix!. I tried to uninstall my Norton 360 V5. then reinstall . still not work!

I have 2 computer. The other one work good, only 1 can not install .

Kudos0

Re: Norton Online Family Norton Framework error

Hi viewsat2,

I've sent  you a private message with the instructions to correct the issue.   You can access the message by clicking in the upper right hand corner of any community page.

Thanks,

Katie

Thanks Katie

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