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Kudos0

Norton online family notification

I'm new to the Norton Community so apologies if I've done this wrong!!

I've just installed Norton Online Family and I'm getting lots of messages about www.mywb.org being visited by my sons laptop with the following message:

Jonathan has attempted to visit the following Web site(s) that belong to the block Web site categories:

 He has yet to use his laptop with Norton Online Family installed - it is just me testing to see how it works but I can't find out what is causing this. I can only presume something is installed and is polling that website.

When googling I found a similar post below but it was too old so I couldn't reply to it!

I am constantly receiving notifications on my pc from my daughters pc stating that she is trying to access a particular website in actual fact she is not! the webaddresses are www.mywb.org and hb2mywb.org everytime she switches her laptop on i get error messages i have tried to change things on her laptop but they keep appearing! Please can someone help? Have you any idea what program might be causing the laptop to go to this website continuously? Many thanks for your help.

Replies

Kudos0

Re: Norton online family notification

Hi lainBarker,

Norton Online Family records the websites a monitored child visits plus the links that embedded on the page.  In this case, you might have visited a webpage, and www.mywb.org is embedded on the page.

Thanks,

Katie

Thanks Katie
Kudos0

Re: Norton online family notification

Katie

I appreciate that this software logs the websites that have been visited - that is why I installed it!

However, I was seeking advice as to why the laptop might be polling this website continuously - I'm receiving notifications every minute.

Do you have any suggestions? Is it registered as a rogue website?

Regards

Iain

Kudos0

Re: Norton online family notification

lainBarker,

It sounds like you have some software installed on the PC and they keep checking back with their servers and Norton Safety Minder just records these activities as it should.  Please check out the links below and they might help you to understand the issue better.

http://community.norton.com/t5/Norton-Online-Family/I-have-a-problem-with-activity-reporting/m-p/170805/highlight/true

http://community.norton.com/t5/Norton-Online-Famil​y/usa-gov-log/m-p/183782 

Thanks,

Katie

Thanks Katie

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