• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

Norton Online Family will not run after install--- NEED URGENT HELP!!!

I install many times and uninstall Norton Online Family and clean the registry also. I wanted to install this Norton Online Family on a DELL laptop, desktops and other laptops got no problem on installing the software. The thing is after downloading and installing and I click FINISH, there is no icon on the system tray or I cannot access to the installed Norton Online Family in which it brings me to a web browser and there I can login my account. I ALREADY DO THE ONLINE HELP BUT THEY CANT DO ANYTHING ABOUT THIS!!! PLEASE I NEED HELP!!! THIS PROBLEM TAKES ME A MONTH.

MY SPECS:

WINDOWS 7 HOME PREMIUM

NO ANTIVIRUS INSTALLED

NO OTHER NORTON INSTALLED

Replies

Kudos0

Re: Norton Online Family will not run after install--- NEED URGENT HELP!!!

I install many times and uninstall Norton Online Family and clean the registry also. I wanted to install this Norton Online Family on a DELL laptop, desktops and other laptops got no problem on installing the software. The thing is after downloading and installing and I click FINISH, there is no icon on the system tray or I cannot access to the installed Norton Online Family in which it brings me to a web browser and there I can login my account. I ALREADY DO THE ONLINE HELP BUT THEY CANT DO ANYTHING ABOUT THIS!!! PLEASE I NEED HELP!!! THIS PROBLEM TAKES ME A MONTH.

MY SPECS:

WINDOWS 7 HOME PREMIUM

NO ANTIVIRUS INSTALLED

NO OTHER NORTON INSTALLED

Kudos0

Re: Norton Online Family will not run after install--- NEED URGENT HELP!!!

Hi masstransdxb,

You mentioned "...I can login my account...", do you see any devices listed at Settings ->Profile online?

You mentioned "...wanted to install this Norton Online Family on a DELL laptop, desktops and other laptops..." do you experience this to all the devices?

Thanks,

Katie

Thanks Katie

This thread is closed from further comment. Please visit the forum to start a new thread.