• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

Norton Password Manager Add a Mobile Device

Norton Password Manager Add a Mobile Device

Further to my earlier posts on this subject (above) I have been in touch with my service provider.

We have decided that the request from NPM on the laptop / PC is being sent to the Norton server, however, the request is being blocked by Network Isolation - according to the ISP.

So, what ports / protocols are required to be allowed through the ISP, to allow this request to be received by the Norton server?

If I can give these to the ISP, then perhaps, it may progress things a little

Thanks

Replies

Kudos0

Re: Norton Password Manager Add a Mobile Device

If it is the ISP's 'network isolation', you need to ask them what and how it is being blocked. If they are already blocking the traffic, they should be able to tell you what you are looking for.

I have passed this added info on to my contacts.

Things happen. Export/Backup your Norton Password Manager data.
Kudos1 Stats

Re: Norton Password Manager Add a Mobile Device

Hi @Cryasor,

Thanks for reporting in Norton community Forums. We have reported this issue to concern team and found our support team already in contact with you for collecting logs for further investigation. I'll update here once i get more details from team on this issue. 

Sunil_GA | Norton Forums Administrator | Symantec Corporation
Kudos0

Re: Norton Password Manager Add a Mobile Device

Thank you Sunil!