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Kudos0

Norton Password Manager - New User Questions

Posted: 09-Mar-2023 | 12:18PM · 3 Replies ·

I currently use Dashlane but since I've signed up to Norton on the Antivirus etc for the next 2 years, thought I'd give the password manager a try out before the Dashlane subscription comes up for renewal. Queries:-

- Exported the passwords from Dashlane - all 349 of them. Imported the password csv into Norton Password and there are 192 of them - is there a maximum number limitation on Norton or what would be a reason why the other 150 ish passwords didn't import. Clearly a pain to manually identify and then key them all.

- Tried importing the Dashlane generated password csv again - now all 192 passwords previously imported have been duplicated - is Norton Password not able to identify duplicates and raise queries with the user? How do you delete 192 duplicate passwords other than individually?

- No option to import the bank card details despite Dashlane creating a csv for them.

- When manually inserting the Bank card details, there is no field for the 3 digit CVV number - what am I missing here and why would Norton not store this information. When using Norton Password to use one of the bank cards to pay for an item, what happens to the CVV value when it is requested? Do you have to find your bank card and manually verify - that misses the point doesn't it?

- No option to import the Notes from Dashlane despite a csv being created for them.

I'd be grateful if someone could answer the above and convince me that persisting with transferring to Norton Password Manager is a worthy exercise.

Thanks

Replies

Kudos1 Stats

Re: Norton Password Manager - New User Questions

Posted: 09-Mar-2023 | 4:30PM · Permalink

I cannot answer your queries about the import failures you have experienced.

Norton Password Manager works well for me but if you have Dashlane already then you have the best and anything else will be just a step down. 

Kudos1 Stats

Re: Norton Password Manager - New User Questions

Posted: 09-Mar-2023 | 9:49PM · Permalink

Brunts23:

When using Norton Password to use one of the bank cards to pay for an item, what happens to the CVV value when it is requested? Do you have to find your bank card and manually verify - that misses the point doesn't it?

It might miss the point of having a password manager, but it is right on point as far as the purpose of the CVV itself.  The CVV is intended as proof that you are in possession of the card so, yes, you actually are supposed to find your card and manually verify the CVV.  The thinking is that card numbers are easily stolen, but the CVV would only be known by someone in possession of the physical card.  Norton did away with the ability to save the CVV a few years ago and people complained, not without merit, that saving it in a password manager was equivalent to possessing the card.  Obviously, the intent and the safest practice would be to only have the CVV on the card itself and saved nowhere else.  But, as in all matters of security, there is always a balance between security and convenience and in the case of CVV, most people seem to favor convenience.

Kudos0

Re: Norton Password Manager - New User Questions

Posted: 10-Mar-2023 | 3:56AM · Permalink

Of course you do have the option of saving the CVV in the notes section and then doing a copy and paste from there. Less security and more convenience as SendOfJive has alluded to in his post.