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Kudos0

Norton Password Manager is not sending me a mobile unlock code anymore?

Posted: 14-Feb-2022 | 5:47AM · 2 Replies ·

To whom this may concern:

     Upon logging in, my password manager states it sent a mobile unlock code...I USED to get it...now, I never get an unlock code anymore?  Suggestions?  

Thank you,

Duane

Replies

Kudos0

Re: Norton Password Manager is not sending me a mobile unlock code anymore?

Posted: 14-Feb-2022 | 2:50PM · Permalink

Hello Duane. Please check all of the following in this article for a possible solution.

SA

MS Certified Professional / Windows 11 Home 22H2 x 64 build 22621.1265 - Windows 10 Pro x 64 version 22H2 / build 19045.2728 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.1.21 / Opera GX LVL4 (core: 96.0.4693.104) 64 bit-Early Access w/Norton Chrome Extensions
Kudos0

Re: Norton Password Manager is not sending me a mobile unlock code anymore?

Posted: 20-Feb-2022 | 12:03PM · Permalink

If you have recently changed your mobile device, you will have to set up Mobile Unlock again. Even if you have the same phone number. It is not the phone number that is used to identify the mobile device.

The first section in SoulAsylum's post above should help with this.

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