Norton Password Manager vault has disappeared
Posted: 21-Oct-2022 | 6:52AM · 1 Reply · Permalink
The Norton Password Manager that I was using only yesterday, has today disappeared entirely. Instead of having the option to Access Vault, today when I clicked on the Norton icon, I had only the option to set up a Password Manager, which I did, as an Edge extension, but I now have a new, empty vault. How can I retrieve all the passwords and information on my original vault?
Re: Norton Password Manager vault has disappeared
Posted: 21-Oct-2022 | 7:42AM · Edited: 21-Oct-2022 | 7:49AM · Permalink
FWIW ~ my Norton Password Manager from Edge works as usual.
Are you signing in with the same Norton account?
Please see if you can access your data from Norton Password Manager website:
https://my.norton.com/extspa/passwordmanager (click Sign In - upper right on page)
Curious, are you -> Norton Password Manager -> Microsoft store or Chrome store?
Norton Password Manager - Microsoft store
Norton Password Manager - Chrome store
Curious, have you tried allowing all Norton pages content -> all Norton cookies, ads, trackers, etc.
Curious, have you tried to Sign Out (all Norton) -> clear browser temporary cookies n' cache -> test
Curious, have you tried with VPN Off -> test
Curious, have you tried to reinstall Norton Password Manager extension -> test
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