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Kudos0

Norton Password Vault in Chrome

Since the installation of the update by Norton, the hiding of the toolbar results in the loss of being able to select a site that is protected by the password manager. I run a website but I cannot access the website as an webmaster as Norton has removed the login facility. It is a disaster. Why has the vault and toolbar been removed?

Replies

Kudos0

Re: Norton Password Vault in Chrome

For me, I'm OK with the hiding of the toolbar.  However when I "left click" on the Norton Identify Safe icon in the upper right, it opens a new tab on the Chrome browser, with the following error:

404. That’s an error. The requested URL was not found on this server. That’s all we know.

The URL on the new tab is: https://chrome.google.com/webstore/detail/iikflkcanblccfahdhdonehdalibjnif

The same 404 error occurs if I "right click" and select the top menu item, "Norton Identify Safe"

This is on Windows 10 running the latest OS. Chrome version is: Version 65.0.3325.146 (Official Build) (64-bit)

Please advise on how to fix.  Thanks.

Kudos0

Re: Norton Password Vault in Chrome

Hello

Have you tried opening up another browser to see if it works then? Have you restarted your computer? Have you disabled Fast Startup in your Power Setup? Have you seen this?

https://community.norton.com/en/forums/norton-security-toolbar-201813222-chrome-0

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NS with BackUp 22.14.2.13 Core Firmware 237 I E 11
Kudos0

Re: Norton Password Vault in Chrome

Hi @jjy0912,

Thanks for reporting in Norton Community Forums. Can you please let us know "Norton identity safe",  "Norton Security Toolbar" extension version numbers and Norton product installed version number? 

Sunil_GA | Norton Forums Administrator | Symantec Corporation
Kudos1 Stats

Re: Norton Password Vault in Chrome

The Norton Identity Safe is now working on Chrome.  It appears the Norton Safe was redesigned to be similar to Firefox.  That is, I no longer launch the Safe through the Norton toolbar, as the toolbar no longer is displayed.  The Safe is a small icon, in the upper right corner, with other apps.

So, the Norton Safe is working again for me.

P.S.  I no longer is the toolbar. I assume this was decommissioned.

Kudos0

Re: Norton Password Vault in Chrome

Hello

Please see if this will help.

https://support.norton.com/sp/en/us/home/current/solutions/v125566167_EndUserProfile_en_us

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NS with BackUp 22.14.2.13 Core Firmware 237 I E 11

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