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Kudos0

Norton Power Eraser question please advise!! My lovely people!

Hey there N.C

I wanted to try Norton Power Eraser the adavance featuer Norton has to offer. Basically, first option I clicked Scan for risks. Then it has two other options. Include Root scan and Exclude root scan. Root scan needs a restart and when I do restart nothing happens my Laptop loads up the desktop and thats about it meaning everything is good right?. So basically, that was all for Root scan.?? And I have to again go to Norton Power Eraser and now choose Exlude root scan to scan my deep files?

Thank you!!

Windows Vista Home Premium 64 edition HP Pavillion, Norton 2011 .

Replies

Kudos0

Re: Norton Power Eraser question please advise!! My lovely people!

Hey there N.C

I wanted to try Norton Power Eraser the adavance featuer Norton has to offer. Basically, first option I clicked Scan for risks. Then it has two other options. Include Root scan and Exclude root scan. Root scan needs a restart and when I do restart nothing happens my Laptop loads up the desktop and thats about it meaning everything is good right?. So basically, that was all for Root scan.?? And I have to again go to Norton Power Eraser and now choose Exlude root scan to scan my deep files?

Thank you!!

Windows Vista Home Premium 64 edition HP Pavillion, Norton 2011 .

Kudos1 Stats

Re: Norton Power Eraser question please advise!! My lovely people!

Hello Sambo,

When you select Include Rootkit Scan and click the orange NPE Restart button, NPE will reboot the computer on its own, which takes a bit longer than a normal reboot.

If you override this action by performing a manual restart, the scan will not run.  NPE must be allowed control of the reboot.

After the restart, you should be presented with a windows dialog box "Do you want to run this file?". When you select "Run", the scan will commence.

Do you suspect malware on your system or are you just testing?

"Anyone who isn't confused really doesn't understand the situation."   Edward R. Murrow
Kudos0

Re: Norton Power Eraser question please advise!! My lovely people!

Thank you for replying back.

just wanna do a full check. let me see wat u have to offer :)

Thanks Ill get back at ya!!

0n1 love

Kudos0

Re: Norton Power Eraser question please advise!! My lovely people!

Hey!

Thats actually wat I did.

I clicked the restater bottom from

Norton power eraser Twice now and no scan shows up..

hmmm

Strange

Kudos1 Stats

Re: Norton Power Eraser question please advise!! My lovely people!


Sambo wrote:

Hey!

Thats actually wat I did.

I clicked the restater bottom from

Norton power eraser Twice now and no scan shows up..

hmmm

Strange



Hi Sambo....Be careful with Norton Power Eraser It is a very powerful tool and you might want to post some results before making any changes. Do you think there is  a virus on your computer or some malware...Did I miss something...Gorpy1

Thank God for people that can help!!!

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