I signed up for the privacy service. What a rip. I got a notification that my personal information was available on a site called "PeekYou.com". When I clicked remove, the Norton site redirected me to peekyou.com's removal information page. After about five tries at the captcha, the site supposedly removed my information, but I have my doubts. I can wait 90 days before Norton says I'm "eligible" for another scan. Norton had no intervention at ALL. It was all me. OMG! But Norton charges for it. My name is still all over the Internet. The service is useless. The sites they monitor are a fraction of what is actually on the Internet. I've been a Norton subscriber for over ten years and I've noticed other than their antivirus product, their services are mostly smoke and mirrors. There is no privacy on the Internet. Even Norton can't protect you from that. The guy who started LIfeLock had his social security number ripped off. HA!