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Kudos0

Norton Protect Bin

I'm trying to find out some answers and have not found any that give me reassurance.  I have a little over 43 gb of files protected in my nprotect.  Can I delete these?  I'm not referring to the files I delete that get sent to the Norton Recycle Bin.  These are files that I have never deleted and get sent to the nprotect part of the Norton recycle bin.  Most seem to be some sort of os file that says deleting these may cause some parts of my os to not operate correctly.  However, I'm also assuming that if they are in my nprotect, then I should be able to safely delete them if there has been no problems with my os at this time.  I have Norton 2008 basic and Nortone Internet Security 2008 if that is of any help.  At this time, my system is XP home with SP3 recently installed.

Thanks for any help you can give me.

Steve

Replies

Kudos0

Re: Norton Protect Bin

You can safely delete files, if they are already in Norton Protected Recycle Bin.
Kudos0

Re: Norton Protect Bin

Thanks for your help!  I'm looking forward to cleaning out 43 gb of uneeded files.

Steve

Kudos0

Re: Norton Protect Bin

I made a mistake.  The files are found in the C drive/recycler folder/nprotect folder, not in the Norton Recycle Bin.  Can these be safely deleted?

Thanks in advance for your help,

Steve

Kudos0

Re: Norton Protect Bin

I made an error.  The files are found in the C drive/recycler folder/nprotect folder, not in the Norton Recycle Bin.  Can these be safely deleted?

Thanks in advance for your help,

Steve

Kudos0

Re: Norton Protect Bin


korg264 wrote:

I made an error.  The files are found in the C drive/recycler folder/nprotect folder, not in the Norton Recycle Bin.  Can these be safely deleted?

Thanks in advance for your help,

Steve


The files you have found in nprotect folder are actually the files that have been previously deleted. UnErase Wizard uses this folder to restore files from it. You can safely delete those files, but have in mind that you cannot restore them after that, if needed. The easiest way to remove those files is to right-click on "Norton Protected Recycle Bin", click "Emty Norton Protected Files", then click "Purge all".

Kudos0

Re: Norton Protect Bin

Thank you for your response. 

I did do as you said with clicking the purge all.  It did delete other files that were protected (about 2,000 of them or so), however, the one ones in the nprotect folder found on the C drive/recycler/nprotect are still there.  It is now over 44 gb large.  The files are named numerically, starting with 00000003. and go all the way up to 00456076.  Some have file extensions, some don't.  Some of the file extensions are: .exe or .EXE (some follow the extension with numerals, such as .EXE-2F59), .edb, .ex, .drawi, .windo, .servi, .runti, .secur, .log_, .xml, and the like.  There were too many files to try and find them all as you can imagine with 44gb in that folder.  Most of the files are the ones with no extension, just the period at the end.  The second most common (way less than the previous sentence) seem to be the .exe or .EXE with or without the added numerals after them.

One more thing I should say in case it makes any difference, after I do the process of clicking on 'my computer' and then clicking on 'c drive', the 'recycler' folder is transparent.  When I click on the 'recycler folder', the 'nprotect' folder is also transparent.  Don't know if the transparency means anything or not-seems if I'm not mistaken, those are folders that would normally be hidden or something?

Anyway, hope we can get this resolved.  I have not yet tried to just highlight all the folders in the 'nprotect' and delete them from there.  Want to make sure they are still okay to be deleted if they are not being deleted with the "purge all" command.

Thanks for your continued patience with me in working through this issue.

Steve

Kudos1 Stats

Re: Norton Protect Bin

All those files with strange names that you see in nprotect folder are temporary files and can be safely deleted. You can select all the content in nprotect folder, and delete it by using the combination Shift + Delete from your keybord to permenantly delete those files. Any files that you (or Windows) delete are moved to nprotect folder, so the user can restore files deleted by accident. That's why the nprotect folder is transparent - that means the folder is hidden (or is a system folder) that should not be deleted or modified, but when you know that you don't need those files anymore, you can delete them.

To reduce the amount of space that Norton Protection uses to protect files, right click on Norton Protected Recycle Bin, click Properties, click the Norton Protection tab, then click Drive Usage. Often 1% should be enough, but It's up to you to decide.

Message Edited by Vejdin on 09-06-2008 10:52 PM
Kudos0

Re: Norton Protect Bin

Well, I'm having a new problem now.  As long as there is an extension (such as .windo, etc.), I can delete them.  However, if there is no extension (such as 00000004.), it will not delete.  I get the following: "Error deleting file or folder" for the window title.  Then the actual body of the window message says: "Cannot delete file: Cannot read from the source file or disk".  I have a TON of these.  As I mentioned in one of my earlier emails, this is the largest group.  I hope there is a way to delete these and regain all of the 44 gb of space they are taking up.

Thank you for your continued help.

Steve

Kudos0

Re: Norton Protect Bin

Steve,

These files aren't actually taking up space.  That said, it's possible the reason why you cannot delete those entries is that they are in use.  You can try the following document to remove these:

http://service1.symantec.com/Support/nsw.nsf/docid/2006101317183907

Kudos0

Re: Norton Protect Bin

Hello Erik:

Thanks for stepping in to help.  I have not yet had the time to try your solution, but will be trying it soon.  I have to ask:  how can it be that those files are not actually taking up any space when the folder says there is 44+ gb large? 

Thanks again,

Steve

Kudos0

Re: Norton Protect Bin

Erik:

I just tried your suggestion to manually removing the files in safe mode and it did not remove them.  More precisely, after the "rd nprotect", it said it was not empty.  After each file, it said not able to find file or something like that.  I looked in the folder in normal mode and it is all still there. 

Any other suggestions? 

Thanks,

Steve

Kudos0

Re: Norton Protect Bin

Try the following:

Disable Norton Protected Recycle Bin

Restart

Look for the NPROTECT folder and try deleting those files

Re-enable Norton Protected Recycle Bin

If this doesn't work, try running chkdsk /r on your drive and then a Defrag.  The message implies that there literally isn't anything there, but something is still telling windows that there is data there. 

Kudos0

Re: Norton Protect Bin

Erik:

I know I'm somehow missing it right under my nose, but how do I disable Norton Protected Recycle bin?

Steve

Kudos0

Re: Norton Protect Bin

Right click the Norton Protected Recycle bin and choose properties.  You should have a "Norton Protection" tab.  Go to that tab and uncheck "enable protection".  That will disable it.

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