• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

norton quick scan locks up

Norton alerts me that my PC Ned's to be scanned for viruses and spyware......ruin intimate the scan....it then examines files up to a different number each time......the locks up.

The virus kills the launch of Internet explorer each time I attempt to use.

This happened when my daughter attempted to download some WolfQuest game.

Can anyone help?

Replies

Kudos0

Re: norton quick scan locks up

Hi GoldenHelmet,

I would suggest you wait until Quads comes along and sees your post.  He is our resident Malware expert and it appears to me  you may have some malware infecting that system.  Quads is helping many folks - so please be patient.

Kudos0

Re: norton quick scan locks up

Kudos0

Re: norton quick scan locks up

No disrespect Harry.

But if the user uses the NPE, Quads will probably not take on the case.

Things happen. Export/Backup your Norton Password Manager data.

This thread is closed from further comment. Please visit the forum to start a new thread.