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Norton Rebates and Download
Issue :1 I just ordered Norton Premium (10 User) with a $20 and $40 Rebate. Just like last year, the both ask for the Proof Of Purchase seal from the box when there's only one on each box. I went on a Live Chat with Norton, took forever, finally the customer rep agreed to have someone call me live within one hour. It's been 15 hours & im still waiting.
Issue 2: I decided to go ahead and download the online version of Norton I just purchased with the product key. After the required "restart", my computer screen looks like a jumbled meet of all different types of pictures and I cannot log into anything.
ive been a loyal user of Norton products for well over 15 + years and not only do I receive VERY POOR Customer Service, now my computer isn't functional. By the way, I'm very knowledgeable about computer and not a novice. I maintain all of mine very well, i.e. Windows updates, scan for virus, etc.
Losing faith in Norton lack of response to their customers!