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Kudos0

Norton Removal Tool regarding signin to "reinstall" Norton Product

I have used the NRT a few times on uninstall/new Install occasions, and so ordinarily, I feel like I know what to do with NRT, but these instructions seem odd:  https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133...

What I recall as for what to do should be, (1) Uninstall current norton product  .   (2) Restart computer.  (3)  Run N.R.T.   (4) Restart computer.  (5)  Run the installer for the NEW Norton Product, like a change from Norton360 to Norton Security; meaning just run the installer for Norton Security.   (6)  Follow other instructions as they occur during the installation and activation process...

The part I do not understand, is why I should need to signin to a norton website just for running NRT.  Is this just so as to make changes in my norton account for what has been removed from the machine?  Is it required or can it be done later, delayed, like for AFTER I am done with the new installation of Norton Security?

Replies

Kudos0

Re: Norton Removal Tool regarding signin to "reinstall" Norton Product

Hi,g_cafe_c. I believe what is intended is that you go through the steps you listed, and then sign in to your Norton Account via

https://manage.norton.com/ ,  as you can then download an up to date and preactivated copy of your Norton product.

Then all you do is run Live Updates until no more are found, and then restart again and you should be good to go.

Windows 10 Home X 64 Norton Security Premium Current
Kudos0

Re: Norton Removal Tool regarding signin to "reinstall" Norton Product

F 4 E,

Thanks, potentially useful, but I will soon be replacing Norton 360 with Norton Security; and I will ONLY use the directly downloaded installer ----- NEVER WANT the downloader.

Kudos0

Re: Norton Removal Tool regarding signin to "reinstall" Norton Product

Whatever works for you, my friend ! 

Windows 10 Home X 64 Norton Security Premium Current

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