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Kudos0

Norton remove and reinstall won't reinstall!!

I was having trouble with Norton so I tried the remove and reinstall but when it came to reinstalling, the website told me it was installed and that I was at risk. There is no trace of what they say is on my computer being on there. Please help!!

Replies

Kudos1 Stats

Re: Norton remove and reinstall won't reinstall!!

It sounds like you might need the Norton Removal Tool.  Be sure to read the Before you begin section.  You can then download a fresh new copy of your Norton product from your Norton account.  http://manage.norton.com.  Remember to run Live Update, restarting where required, until no more updates are available.

Please let us know how you get on.

Thanks.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Norton remove and reinstall won't reinstall!!

Thanks a ton Krusty13! Norton is up and running again thanks to your advice.

Kudos0

Re: Norton remove and reinstall won't reinstall!!

Glad to help!

Thanks for letting us know.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Norton remove and reinstall won't reinstall!!

A little bit of knowledge is... well a little bit of knowledge.

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