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Kudos0

Norton reorders apps on iphone alphabetically

Posted: 24-Jun-2023 | 6:51AM · 1 Reply ·

I have Norton 360 and Norton Family running on my daughter's iphone. After I renewed my subscription a couple of weeks back, each morning after her blocked hours all her apps are reordered alphabetically. They are still there just, and this is painful to a 13 year old, not where they should be!

Anyone had a similar problem and a fix? 

Labels: App Supervision, iOS, Norton Family Portal, Parent App, Time Supervision, School Time, Child Profile

Replies

Kudos0

Re: Norton reorders apps on iphone alphabetically

Posted: 26-Jun-2023 | 4:04AM · Permalink

Hi @AMath

Thanks for reaching out to Norton Family forum.

App icons will be rearranged and placed in alphabetical order after a curfew ends. Apps organised inside folder will also be placed outside the folder after apps are visible.

This is as per Apple’s design and a platform limitation of iOS. Please refer to this page for more details.

Thanks,
Norton Family Team

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