Please Sign In with Norton Account to Ask a Question or comment in the Community
Greetings to all:
I reinstalled two days ago w11 and at first safe search norton worked fine. Now it only shows a blank page of supposedly millions of results. It happens in all browsers. But when I activate the VPN the results are displayed. Forgive me for my language but I'm using a translator.
Posted: 20-Dec-2022 | 4:27AM · Permalink
Hi again:
Changed my dns to Google Public DNS fix for a few days. Now for another time. Any clues?
Posted: 20-Dec-2022 | 8:14AM · Permalink
Hi:
Not even with norton vpn safe search works... maybe some malware hijack thats results? I see that happen in Norton not show any results.
Posted: 20-Dec-2022 | 1:19PM · Edited: 20-Dec-2022 | 1:24PM · Permalink
Have you tried from Norton Safe Search webpage > https://search.norton.com/
Have you reinstalled Norton Safe Search extension...as test?
Caveat: I'm W10...no translator...Norton VPN off...Quad9 DNS.
Posted: 21-Dec-2022 | 4:21AM · Permalink
Hi:
Thank you for your response. No matter what browser I use https://nortonsafe.search.ask.com/ shows me a blank page. I normally use Edge, but Firefox has the same problem.
I have also used Quad9 dns and when I switched to google dns it worked until yesterday. Today I used the backup from two days ago and it worked again. I think there is a link between this "problem" and when I fix it I start getting mails in my gmail from sites I don't visit. But I don't even open them, I send them to Spam but maybe there is a bug in the html interface of gmail that downloads some malware to my browser?
I don't know but it seems very strange to me.
Posted: 23-Dec-2022 | 7:04AM · Permalink
Hi:
It happens again. SFC does not give any error, DISM either, reset winsock and ip, emptied the cache. jane fonda
Now with the VPN it works, before it didn't work. jane fonda with vpn.
It seems to modify some hidden parameter of win11 that I am not able to guess. It seems obvious to me that there is some kind of adware that inferfers in the search engines and that does not let me use Norton safe search.
Thkns for reading.
Posted: 23-Dec-2022 | 11:11AM · Permalink
Hi:
It didn't work for me either with norton vpn safe search works
Posted: 24-Dec-2022 | 3:22AM · Permalink
Hi:
Thkns for your post. It's good to know i'm not the only. For now, with VPN it's working.
There are currently 7 users online.
This thread is closed from further comment. Please visit the forum to start a new thread.