Kudos0

Norton Safe Web

Posted: 14-Aug-2022 | 5:11AM · 3 Replies ·

I wanted to "Submit a dispute" for quite large cloned FB page dealing with concerts. It is part of a huge group operating at the moment.

When I clicked on "submit a dispute" it advised me that I couldn't submit one as the page was locked.

Doesn't this seem a weak spot in the concept of Norton Safe Search - all a fraudster has to do is lock a  site / page and you can no longer object to the safety of the site, in the meanwhile the BOTS have given it a green light

Be interested in other users perception

Regards Jerrez

Labels: False Positive, Intrusion Prevention, Vulnerability Protection

Replies

Kudos0

Re: Norton Safe Web

Posted: 14-Aug-2022 | 7:05AM · Permalink

I believe the Submit a Dispute is a feature for the site's developer. A general user can report false positive indications here   https://submit.norton.com/?type=FP

Kudos0

Re: Norton Safe Web

Posted: 14-Aug-2022 | 8:32AM · Permalink

Norton Safe Web analyzes and rates websites to see how they affect your device.

As a site owner or a site visitor, you can submit the website for the Norton Safe Web rating evaluation.

Please follow the steps below for site rating dispute:

  1. Go to https://safeweb.norton.com
  2. Enter the website you want us to evaluate in the search field and press Enter
  3. Click on "Click here to submit a dispute"
  4. Enter the required details in the form and click on Submit button 

https://safeweb.norton.com/help/site_dispute

Dispute resolution could take up to 2 days and you will receive email notification:

Use this form to submit URL which you believe is incorrectly classified by Norton -
Safe Web URL submission portal - https://submit.norton.com/?type=URL

SafeWeb rating of the submitted website will be evaluated within the next 48 hours:

Kudos0

Re: Norton Safe Web

Posted: 15-Aug-2022 | 7:26AM · Edited: 15-Aug-2022 | 7:40AM · Permalink 

https://www.facebook.com/LNEventWorld/

https://safeweb.norton.com/report/show?url=https://www.facebook.com/LNEventWorld = Safe -> This website is locked and cannot be submitted for review

may be related: 
https://community.norton.com/en/forums/facebook-pages

We'll try to call attention:  

This thread is closed from further comment. Please visit the forum to start a new thread.