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Kudos0

Norton Safe Web No Longer Working

Today, Norton Safe Web is no longer showing if a website is safe or not. It just remains a gray question mark, even on sites that have been previously verified as safe and I go to regularly. 

I've quit and restarted my browser (Google Chrome) but nothing happens. 

What should I do? I'm very worried.

Please answer ASAP.

Replies

Kudos0

Re: Norton Safe Web No Longer Working

I'm escalating to the engineering team. Thanks for reporting this, Rachel.

Kudos0

Re: Norton Safe Web No Longer Working

Actually, everything is fine now. But you should still look into this matter because that was a bit scary.

Kudos0

Re: Norton Safe Web No Longer Working

I also am not showing if a website is safe or not, however, I don't even have a greyed out checkmark, just nothing.

possibly related to me not being able to access my vault the normal way?

Barb

Kudos0

Re: Norton Safe Web No Longer Working

I can confirm the same indication on the Chrome extension. Just a grey box with a question mark, and untested. And that is for this page of the Norton forum.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Safe Web No Longer Working

Nevermind, it's back.

Kudos0

Re: Norton Safe Web No Longer Working

Nevermind, it's back.

Not here yet.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Safe Web No Longer Working

No, I mean the problem is back.

Accepted Solution
Kudos0 Stats

Re: Norton Safe Web No Longer Working

This should be resolved now.

Kudos0

Re: Norton Safe Web No Longer Working

Yes. All looks good again.

Things happen. Export/Backup your Norton Password Manager data.

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