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Kudos0

Norton Safe Web rating

I have a site dispute submitted almost a month and no feedback. And when I click the following link:

https://safeweb.norton.com/site_dispute after logging in. The link is error and said "We can't find the page you requested.". This error happens since yesterday.

Replies

Kudos0

Re: Norton Safe Web rating

Hi dr_ave,

Could you please provide me your site name? Also make sure you have placed the meta tag info in your site. We will verify site ownership manually.

Cops

Kudos0

Re: Norton Safe Web rating

The site was verified with html but I just can't load the "site dispute" tab now. I pm you the site info.

Kudos0

Re: Norton Safe Web rating

Site is rated as red, since the link present in safeweb report of your site is malicious. That link is detected as Web Attack: Rig Exploit Kit Website 8

http://safeweb.norton.com/report/show?url=katutor.com

We can whitelist it, only if the malicious content is removed from your site.

Cops

Kudos0

Re: Norton Safe Web rating

that is a dead link. The dns does not even resolve for add.katutor.com now. The whole DNS entry was removed.

Kudos0

Re: Norton Safe Web rating

And when I clicked https://safeweb.norton.com/site_dispute

It shows:

We're Sorry...

We can't find the page you requested. You could try one of the links from the menu above, or you can visit our home page .

What's the problem?

Kudos0

Re: Norton Safe Web rating

Hello dr_ave

The link that Cops posted is working for me now, but it still shows it is malicious. You have to have a clean site before Cops can have it whitelisted. Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Safe Web rating

Kudos0

Re: Norton Safe Web rating

Hello dr._ave

I have submitted your issues to Cops. Since it is the weekend, he won't be won't be on until around midnight Sunday night at the earlier. Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Safe Web rating

Oops... I just received the Analysis Completed email and states all of the domains are infected. Please update your DNS cache and check again. Floplot, would you help to submit the issues to the Cops? Thanks.

leader-engineering.com
logodesignhk.com
pristinevilla.com
soamigo.com
solincosportshk.com
wsc147.com
katutor.com

I think I was flagged too. I still can't see anything at https://safeweb.norton.com/site_dispute

Kudos0

Re: Norton Safe Web rating

Hello dr_ave

I have sent you a PM.  Please look above the Banner for your Inbox which has picture of an envelope next to the word Inbox. Also, please make sure that you have allowed Private Messages in your Forum Account. Click on Edit in your Profile to find where to check to see if you have allowed Private Messages.  I have also notified Cops per your request.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Safe Web rating

Thanks so much. I have one of the sites updated but the rest still got no reply yet.

Btw, still can't see the site dispute page.

Will update to "solved" once all the affected pages are updated. Thanks very much, floplot.

Kudos0

Re: Norton Safe Web rating

Thank you very much! Just as a note, seoarchitech.com is not related to us.

By the way, when i click "site dispute" under profile (https://safeweb.norton.com/profile/dr_ave), I still get 404 error. Am I banned or something? Would you check if you can fix this too? Thanks.

Kudos0

Re: Norton Safe Web rating

Hello dr_ave

Is that the correct link? What are you trying to find out? The link you gave leads me to your profile in this forum. You get there by clicking on your name under the picture next to your post.

See if you can get to it by going to https://safeweb.norton.com   first and then to site dispute. I think though you might have to create a Norton Account first if you don't have one. If you do have a Norton Account, don't mean a Forum Account, but a Norton Account, then you have to sign into that first and then you should be able to log into safe web and get to the site dispute page if that is what you are trying to do.

The link in your last post though is incorrect. I will notify Cops that the last link doesn't belong to you. Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Safe Web rating

https://safeweb.norton.com/ > Login > My Profile -> Site Dispute

This will lead to https://safeweb.norton.com/404

It worked before but after several site dispute failures, it seems I was banned because of that.

Kudos0

Re: Norton Safe Web rating

Hello dr_ave

I have copied your post to him. Stay tuned until tonight I imagine and also told him that the last link he gave doesn't belong to you. I assume you took care of what I asked by PM. Please don't mention what I asked, just say yes or no about the PM please. Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Safe Web rating

Yes, followed the PM. Thanks a lot!

Kudos0

Re: Norton Safe Web rating

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Safe Web rating

Hi dr_ave,

Please ignore the domain 'seoarchitech.com', it has been mentioned wrongly here and please provide us the screenshot of the error which you get and we will get back to you.

Cops

Kudos0

Re: Norton Safe Web rating

Sent the screenshot to you via pm. Please check. Thanks.

Kudos0

Re: Norton Safe Web rating

Hello, I also have the problem with my account shows an 404 error when I tried to use https://safeweb.norton.com/site_dispute . I have about 10 registered websites in this account and one was banned because of normal contact-forms for our customers! I made a request to check page again and since this time I cannot use site-dispute for ALL registered pages!

Kudos0

Re: Norton Safe Web rating

Hello Tarif-Beratung

What is the site that is having a problem that was banned? That is a scam blockage. I can't notify the Safe Web Team without a website link.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Safe Web rating

I think it is a Problem of this new page: https://safeweb.norton.com/report/show?url=freenetmobile-tarife.de - at the Moment it Shows "not tested. But when one page is banned, why the whole account did not work - I can also not manage my other verified Domains, which are some years White-listed.

Kudos0

Re: Norton Safe Web rating

floplot

The users here are mentioning that the Safeweb site they are registered on to submit programs is giving them the 404 errors. Other users have seen the same thing. https://community.norton.com/en/forums/cannot-access-safe-web-site-dispute

It is not their own web sites.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Safe Web rating

Hello Tarif-Beratung

I have notified the Safe Web Team of your post and your other posts and tried to tell them about some of your issues. Please stand by for a response from the Safe Web Team, hopefully tonight, otherwise, on Sunday night. They are probably going to want more information from you.

Thanks

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Safe Web rating

Hello Peterweb

Thanks for telling us about that thread. It was in an area that I don't usually check. Guess I will have to check there also. Cops must have forgotten about that link also.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Safe Web rating

Hi Tarif-Beratung,

Your site 'freenetmobile-tarife.de' had been submitted for analysis and is currently rated green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=freenetmobile-tarife.de

And also we are currently looking onto 404 Error in Site dispute page.

Cops
 

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