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Kudos0

Norton Safety Minder inactive ! ! !

Hello ! I installed Norton Safety Minder but inactive :( and I login onlinefamily.norton.com Web setings setup custom and update Rules . . . I test visit website xxx . Norton Safety Minder no prevent and still access the xxx site normally  ! I after installation finish I reboot the computer - times before I still use Norton Minder Safety normal and very good
. . . Plz Help me ! Tkanks for admin

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Replies

Kudos0

Re: Norton Safety Minder inactive ! ! !

Hi zuilatao,

Your settings look good to me.  Make make sure you log onto the PC as the kid.  If you do, I would be more than happy to setup a remote desktop access and work together with you on this.  You're welcome to send me a private message or an email for details.  You can find my email address at http://community.norton.com/norton/profile?user.id=15038

 

Thanks,

Katie

Thanks Katie
Kudos0

Re: Norton Safety Minder inactive ! ! !

I'm having the same issue.  Safety Minder says it is installed and protecting, but I can access any website.  Also, when I View My House Rules, nothing shows up (which is probably why it won't block websites).  Help!

Kudos0

Re: Norton Safety Minder inactive ! ! !

Hi ForrestSloan,

Do you see the Norton Safety Minder icon, a dog paw acitive (not dimmed) in the System Tray?

Thanks,

Katie

Thanks Katie
Kudos0

Re: Norton Safety Minder inactive ! ! !

Yes, and if I flyover it is says "Norton Safety Minder - Enabled", so it seems to be active.

Kudos0

Re: Norton Safety Minder inactive ! ! !

ForrestSloan,

I've sent you a PM for a remote desktop access session as you requested in your PM.

Thanks,

Katie

Thanks Katie
Kudos0

Re: Norton Safety Minder inactive ! ! !

Dear KatieQ

I installed the admin mode and kids - when accessing the website xxx will be subject to block ban ! should I do now for the Norton Safety Minder start to help children when to network and block website Prohibition




Kudos0

Re: Norton Safety Minder inactive ! ! !

zuilatao,

Thanks for the update. When you log onto the PC as the kid who is being monitored, the inappropriate website gets blocked, right?

Thanks,

Katie

Thanks Katie

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