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Kudos0

Norton Safety Monitor Disabled - Mac

Norton Safety Monitor repeatedly turns off all by itself on my two Macs.  It seems to be working correctly on my 2 windows machines. When it turns off I have to uninstall the software and then reinstall because all of the options are grayed out as shown in the attached screen print.  Is this a known issue?  Is a new version of the software being developed?

Replies

Kudos0

Re: Norton Safety Monitor Disabled - Mac

Norton Safety Monitor repeatedly turns off all by itself on my two Macs.  It seems to be working correctly on my 2 windows machines. When it turns off I have to uninstall the software and then reinstall because all of the options are grayed out as shown in the attached screen print.  Is this a known issue?  Is a new version of the software being developed?

Kudos0

Re: Norton Safety Monitor Disabled - Mac

Hi, thanks for your post.

This is already fixed in the next release of NFS for Mac, which will be released early next week (version 1.1) and will be updated on your computer automatically.  Sorry for any inconvenience this has caused. 

Kudos0

Re: Norton Safety Monitor Disabled - Mac

Are there any updates on when the new Mac client (1.1) will be available?
Kudos0

Re: Norton Safety Monitor Disabled - Mac

We are planning to release the 1.1 update this week, hopefully today.  I will post here as soon as it happens, and you should get it from LU automatically.

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