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Kudos0

Norton Search Toolbar?

I have 360 installed.  Firefox automatically searches by default with Norton Toolbar, however, I also have IE installed and use it too and I can't seem to get Norton to see that I use IE.  What is the solution to use it on both browsers?

Replies

Kudos0

Re: Norton Search Toolbar?

I have 360 installed.  Firefox automatically searches by default with Norton Toolbar, however, I also have IE installed and use it too and I can't seem to get Norton to see that I use IE.  What is the solution to use it on both browsers?

Kudos0

Re: Norton Search Toolbar?

Hi,

Do you have the Norton Toolbar visible in Internet Explorer?

Dave

Windows 10 x64 1909
Kudos0

Re: Norton Search Toolbar?

No.  I'm not able to see it in IE at all.  That is primarily what I'm wanting to accomplish.  On the Norton website there is an area for downloading and installing it; however, the file says it is already installed (which is true on Firefox, but not on IE). 

Kudos0

Re: Norton Search Toolbar?

You will not be able to install the stand-alone version, nor will you need it when you already have Norton 360 installed.

Norton Toolbar is not compatible with the 64 bit version of Internet Explorer, so make sure you are using the 32 bit version.  These instructions are for IE9, click the gear icon > About Internet Explorer. You should see the version without 64-bit Edition.  Please see the following images.

Once you're sure you are using the 32-bit version, go to gear icon > Manage Add-ons and make sure the three Norton add-ons are enabled.

Let us know how you get on.

Dave

Windows 10 x64 1909
Kudos0

Re: Norton Search Toolbar?

The Norton Toolbar as well as Identity Safe for NIS 2012 will not work with IE9 even if you are using the 32 bit program.  Adobe Acrobat tabs Convert and Select also go away from the top toolbar.  I thought something was wrong and removed IE9, then reloaded it (nada), upgraded to IE 10 (forget this...not even the safe web search displays) and then reverted back to IE 8 where all is well again. The Norton Add-ons and the Adobe Add-ons will NOT enable in IE9 or IE10. They are unresponsive to being enabled, although present in Add-ons to do so.

Kudos0

Re: Norton Search Toolbar?

With Internet Explorer 10, there isn't a seperate indication for 64 bit mode. It is enabled by checking the enhanced protection mode in the advanced setting. Easiest way to check this is to launch Task manager and check the Iexplorer.exe task. If there's an * 32 at the end of one or more of the tasks (Iexplorer.exe *32 bit), Internet Explorer is running in 32 bit mode. 64 bit tasks doesn't have the * 32 bit at the end. IE10 launches one 64 bit task and the rest should be in 32. Another way to check is to use the user agent string. Go to www.useragentstring.com/ and check your user agent string. If it reads WOW64 you're running in 32 bit mode. If it says WIN64 you're on 64 bit.

If you're not running 64 bit mode and task bar is not working, try rebooting the pc first before checking.
When in doubt, uninstall / reinstall :smileywink:Windows 7 SP1 (64 bit), Norton Internet Security 2013, Internet Explorer 10, SpywareBlaster
Kudos0

Re: Norton Search Toolbar?

I believe it's a 32 bit program by default.  Some of what you're saying looks true, but I have another Win7 64 bit laptop that runs IE9 as a 32 bit program, with enhanced checked. The NIS 2012 toolbar works perfect on that.   It's the identical build that will not work on my Win7 Ultimate 32 bit laptop.  Are you saying that by unchecking "run enhanced" , IE9 will display the toolbar on the 32 bit laptop?  I don't know if I have the patience for another install and de-install of the Microsoft demon. That might upset the horrible monster.

Kudos0

Re: Norton Search Toolbar?

I'm talking about Internet Explorer 10.
When in doubt, uninstall / reinstall :smileywink:Windows 7 SP1 (64 bit), Norton Internet Security 2013, Internet Explorer 10, SpywareBlaster
Kudos0

Re: Norton Search Toolbar?

I think before anything can be done to solve swiss-cheese's situation is to find out which IE they are running?  It appears we have some folks talking abut IE9 and others talking about IE10.

IMHO until swiss-cheese tells us which version of IE  (9 or 10) they are using - we will all be spinning our wheels - so swiss-cheese, let us know which version of IE you are using.

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