Solved.
Norton Secure Browser - update error
Posted: 24-Aug-2023 | 8:39AM · 11 Replies · Permalink
Replies
Re: Norton Secure Browser - update error
Posted: 26-Aug-2023 | 7:58AM · Permalink
bjm_. The error 0X80080005 is being shown via Microsoft as a Windows Update issue. Does the computer involved have or did it have an update pending at the time this appeared? TIA.
https://answers.microsoft.com/en-us/windows/forum/all/windows-update-err...
A possible fix solution is here: https://windowsreport.com/windows-10-error-0x80080005/
SA
MS Certified Professional :
Windows 11 Home/Pro 23H2 x 64 build 22631.2792 / Windows 10 Pro x 64 version 22H2 / build 19045.3758 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1
Re: Norton Secure Browser - update error
Posted: 26-Aug-2023 | 11:10AM · Permalink
Yep!!
MS Certified Professional :
Windows 11 Home/Pro 23H2 x 64 build 22631.2792 / Windows 10 Pro x 64 version 22H2 / build 19045.3758 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1
Re: Norton Secure Browser - update error
Posted: 26-Aug-2023 | 11:32AM · Edited: 26-Aug-2023 | 11:53AM · Permalink
Edge & Chrome update sans Windows Updates.
Edge & Edge Update are with Program Files (x86)
Chome & Google Update are with Program Files (x86)
Norton Browser & Norton Browser Update are with AppData\Local
Re: Norton Secure Browser - update error
Posted: 26-Aug-2023 | 11:58AM · Edited: 26-Aug-2023 | 11:59AM · Permalink
Can you manually run the NB updater again to verify? And is your Windows 10 version 22H2 / build 19045.3324 ? That is the latest build/version with the latest .NET updates.
SA
MS Certified Professional :
Windows 11 Home/Pro 23H2 x 64 build 22631.2792 / Windows 10 Pro x 64 version 22H2 / build 19045.3758 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1
Re: Norton Secure Browser - update error
Posted: 26-Aug-2023 | 12:05PM · Edited: 26-Aug-2023 | 12:13PM · Permalink
manual run Norton Browser update check = opening post pic
And is your Windows 10 version 22H2 / build 19045.3324 ?
No
Re: Norton Secure Browser - update error
Posted: 26-Aug-2023 | 5:24PM · Permalink
Your Windows install really should be on the latest, missing updates can be the cause of what you are seeing. Did you also give the solution link I posted a go to see if resetting WU makes any difference? This is why I am hammering on that. If you have used a third party program (StopUpdates10 )to defer update, more likely than not there are corrupted registry entries from that.
MS Certified Professional :
Windows 11 Home/Pro 23H2 x 64 build 22631.2792 / Windows 10 Pro x 64 version 22H2 / build 19045.3758 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1
Re: Norton Secure Browser - update error
Posted: 27-Aug-2023 | 12:49PM · Permalink
Confused a bit with your last post. Edge updates via Windows Updates. Chrome and Firefox update via their specific services, not WU. At any rate, you're missing updates. Of course, getting those is a personal choice as always. Just my suggestion to do so. Do Windows event logs offer any information?
SA
MS Certified Professional :
Windows 11 Home/Pro 23H2 x 64 build 22631.2792 / Windows 10 Pro x 64 version 22H2 / build 19045.3758 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1
Re: Norton Secure Browser - update error
Posted: 27-Aug-2023 | 1:08PM · Permalink
SoulAsylum:Confused a bit with your last post. Edge updates via Windows Updates.
my Windows Updates is blocked by StopUpdates10 - Hard Block
Microsoft Edge Version 116.0.1938.62 (Official build) (64-bit)
Microsoft Edge is up to date.
my Edge updates okay via Edge
Accepted Solution
Re: Norton Secure Browser - update error
Posted: 27-Aug-2023 | 1:41PM · Edited: 27-Aug-2023 | 1:58PM · Permalink
I'm thinking NortonBrowserUpdateCore.exe was disabled/blocked.
\AppData\Local\Norton\Browser\Update\1.8.1629.4\NortonBrowserUpdateCore.exe
Re: Norton Secure Browser - update error
Posted: 27-Aug-2023 | 1:41PM · Edited: 27-Aug-2023 | 1:58PM · Permalink
I'm thinking NortonBrowserUpdateCore.exe was disabled/blocked.
\AppData\Local\Norton\Browser\Update\1.8.1629.4\NortonBrowserUpdateCore.exe