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I cannot print to my local network printer Canon Pixma TR8620) with Norton's 360 with Lifelock VPN running. In order to print, I must first disconnect the VPN, then print, then reconnect the VPN. Followed instructions in Forum for a similar post to remove all, reboot, turn on VPN, install again but still happens. I am running Windows 11 Pro. Need a process of steps to correct problem
Posted: 02-May-2022 | 8:58AM · Permalink
Posted: 03-May-2022 | 6:09PM · Permalink
Hello ravewc. In your VPN settings set split-tunnel and add the printer software you are using to it. https://community.norton.com/en/blogs/product-service-announcements/enab...
SA
Posted: 06-May-2022 | 5:14PM · Permalink
Hello ravewc. I'm following up to see whether the suggestion posted earlier corrected your issue. Can we assist further?
SA
Posted: 07-May-2022 | 5:56PM · Permalink
Thanks for the post back. Would you care to share what your solution was for the community to see?
SA
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Re: Norton Secure VPN Blocks Printer Offline
Posted: 03-May-2022 | 6:09PM · Permalink
Hello ravewc. In your VPN settings set split-tunnel and add the printer software you are using to it. https://community.norton.com/en/blogs/product-service-announcements/enab...
SA