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Kudos0

Norton Secure VPN on i-phone 6

Downloaded Norton Secure VPN on i-phone but keeps coming up as an "Error", unable to connect to the server.

Replies

Kudos0

Re: Norton Secure VPN on i-phone 6

You are not the only user finding issues with connection issues. I have escalated your thread also.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Secure VPN on i-phone 6

Hi @Stevo's 5,

Thanks for reporting in Norton Community Forums. Can you please let us know the current status with login? Also, can you please provide Norton Secure VPN installed version? 

Sunil_GA | Norton Forums Administrator | Symantec Corporation
Kudos0

Re: Norton Secure VPN on i-phone 6

The version is Norton Lifelock Secure VPN & the status of the Log - in, I push "agree & continue", it comes up as Error - We were unable to connect with the server. Please try again later & underneath - OK.

Kudos0

Re: Norton Secure VPN on i-phone 6

I am in constant/regular contact with Norton Support & they have escalated my case to the higher level tech support - I am still waiting for feedback.

Kudos0

Re: Norton Secure VPN on i-phone 6

The version is 3.0.1 - Norton Lifelock Security VPN.

Accepted Solution
Kudos0

Re: Norton Secure VPN on i-phone 6

My Norton Lifelock Security VPN - version 3.0.1 has reconnected. If I have any further problems, I will contact again. Thank you for your patience & support.

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