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Kudos0

Norton Secure VPN will not allow vpn configuration.

Norton WiFi Security worked fine on my iPad Ver. 12.1 and when it changed to Secure VPN when I try to turn it on it asks to “ allow vpn configuration “ . I say allow and it goes to the settings screen and asks for my fingerprint and I give my fingerprint and it goes back to Secure VPN screen but never adds a VPN configuration and and when I try to turn it on the same thing keeps happening over and over. I can never get the get Secure VPN to turn on because it keeps asking to “allow vpn configuration “ but it never configures vpn. Any suggestions?

Replies

Kudos0

Re: Norton Secure VPN will not allow vpn configuration.

I just uninstalled Secure VPN from my iPhone 6s on iOS 12.1 by going to iOS Settings - General - iPhone Storage, and deleting the app and app data from there. I restarted my phone, then reinstalled Secure VPN ver 3.0.1.1454. I had no issue with setting up the app.

Did you try restarting your device? 

What is showing in iOS Settings under the VPN section?

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Secure VPN will not allow vpn configuration.

Nope, tried it multiple times and it still does the same terminal loop. Cannot get vpn to autosetup and run since the last iOS update. Very frustrating.

Kudos0

Re: Norton Secure VPN will not allow vpn configuration.

It says “Add VPN Configuration “ under the VPN section. I have restarted multiple times. I have uninstalled Secure VPN and restarted and reinstalled with the same results.

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