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Kudos0

Norton Security 7.5 - Scan Error

ever since nortons security 7.5 was install I cant' run full scan?

Replies

Kudos0

Re: Norton Security 7.5 - Scan Error

Hi @James Johns,

Welcome to the Norton Community and Thank you for reporting this issue.

Could you please give me more information about what exactly happens? Are you seeing an error message when trying to run a scan? A screenshot would help.

Mohanakrishnan G | Norton Forums Administrator | Symantec Corporation
Kudos0

Re: Norton Security 7.5 - Scan Error

I have the same problem. I am attaching a screenshot. How can I fix this? I am on a Mac OS X El Capitan 10.11.6.

Kudos0

Re: Norton Security 7.5 - Scan Error

MNozzi & James Johns Use this linked article to remove your product. Don't forget to reboot BEFORE attempting a reinstallation.

https://support.norton.com/sp/en/us/home/current/solutions/v64924250_EndUserProfile_en_us

https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024142EN_EndUserProfile_en_us

Please let us know if this helped with your issue.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.239 / N360 Deluxe 22.17.3.50 / Norton Core v.282 on Android 2.00
Kudos0

Re: Norton Security 7.5 - Scan Error

Gents. I'm following up to see if you have your issues resolved.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.239 / N360 Deluxe 22.17.3.50 / Norton Core v.282 on Android 2.00
Kudos1 Stats

Re: Norton Security 7.5 - Scan Error

Hi, I'm not a gent, but uninstalling and reinstalling solved the problem. Thank you.
Kudos0

Re: Norton Security 7.5 - Scan Error

@MNozzi  No offense meant, and hope none was taken.  All said I'm glad hearing your issue is now resolved. Thanks for allowing us to assist.

@James Johns  What is your status? Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.239 / N360 Deluxe 22.17.3.50 / Norton Core v.282 on Android 2.00

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