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Norton Security 7.6 for MAC "Security at Risk" and "Fix now"
Friday March 2, I experienced the same issue. My issue was with the Comcast version 7.6 for MAC (OS High Sierra 10.13.3) I came home from work and my son told me that Norton had not updated all day and the "Fix Now" was needed. I did the fix now and the green check mark went off and "Security at Risk" was on. I did a live update and it did nothing. I then did a complete clean uninstall and reinstall. The reinstall did not correct the problem as the "Fix Now" and "Security at Risk" was on also with an x instead of the check mark. So I did a live update again and after 2 hours of waiting for this to resolve, and no solution from Norton at the time, I did a force quit, did another complete clean uninstall - and since I had no money to lose, I purchased (for the first time since 2011) an antivirus solution from a different company and have had no problems since with the different AV solution. I experienced live update issues and other glitches throughout 2017 with the Comcast version of Norton. At one point, I temporarily used a free solution until the issues with Norton was resolved (at the time I had High Sierra 10) and then installed the free solution and then reinstalled the Comcast version once the issues were fixed by Norton. Because of some frequent, but still inconsistent issues with Norton during the end of 2017 and now in early 2018, I am no longer finding it viable to uninstall Norton and use a free temporary program until the Norton issue(s) are fixed, which is the reason I decided to go with another company. I know Norton has been around a long time and I have no disrespect for the product, it just is inconsistent when it comes to working properly.